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This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.     This is the user forum.   We do not arrange or manage calls from experts to users.   EXPERT ASISSTANCE   https://ttlc.intuit.com/turbotax-support/en-us/contact/        

Taxes owed can Never be paid from a tax refund.  Your state taxes owed were debited from your bank account based on your choice on how to pay the state taxes owed.   Go to this IRS website for the status of the federal tax refund - https://www.irs.gov/refunds

TurboTax does not pay the taxes owed for you.  Your bank information was sent with the e-filed federal tax return.  The IRS will debit your account.   Your date of payment stays valid.  It may take the IRS up to 10 days to debit your account during this time of the tax season.   Call IRS e-file Payment Services 24/7 at 888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.

Excuse me, but I do not think you use turbotax. I have been trying to solve the same problem and turbotax desktop does not offer any explanation as to the rejection or as to how to fix the error. Be truthful with us instead of giving us useless instructions. For my filing, I am going to contact the California FTB tomorrow and ask them directly what should do. This is the third year I've encountered issues with turbotax, and I am sad to say after nearly 5 years filing business returns with the H&B edition and 20 years of my personal returns, I will be looking for a different option next year. Intuit's investment in congressional votes to cancel the IRS's free filing notwithstanding, I'll still be looking at other options. Intuit the other tax prep companies who bought off our corrupt lawmakers are unamerican, but then so are all "persons" with the last name "incorporated". Capitalism is not a political structure or form of government. It is a means to consolidate all money and power in the hands of a few, to "buy off" whatever government where they are doing business, and to LIE to the public to gain then rinse and repeat until the public has lost everything, including their government.  Oh, yes you have my permission to share this reply with whom ever you with, like maybe the exec? 

Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.   TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.     You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst         If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund before early March   https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds-delayed-due-path-act/L5jnQJsBi_US_en_US   Note:  “Accepted” is not the same as “approved”.  TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing.   Only the IRS can approve of the refund, which is a later stage of processing.  If the IRS approves your refund they will provide a date for the refund to be issued.   FROM THE IRS WHERE’S MY REFUND SITE: https://www.irs.gov/wheres-my-refund How it works Where's My Refund shows your refund status: Return Received – We received your return and are processing it. Refund Approved – We approved your refund and are preparing to issue it by the date shown. Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.    

I don’t see anything that addressed my question. I had to click through the yellow boxes repeatedly, and deleting the import to enter a summary isn’t a reasonable solution. Transparency with detailed information should be part of the process.

@cyen2001 You need to contact the state department of revenue for assistance.  See this - https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/01/25573?search-action-id=624412922767&search-result-uid=25573