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what number do I call to get someone to provide me with access to the desktop version? I called the support line and it refuses to connect me to a person. It just keeps on telling me to go pay more money for the tax expert service. I've already paid for the online version and the Schedule E software bug is preventing me from correcting TurboTax's error. 

Follow these steps: The points on the rental are entered in the Sch E rental section, open your return to your rental On the Rental Summary, look for Assets/ Depreciation.  Yes, I want to go to my summary Select the add an asset blue button Choose intangibles Continue Categorize asset -select Amortizable Intangibles, Continue Describe - points Cost - enter points Date purchased or acquired - date purchased Continue Check the box -I purchased this asset 100% business use Enter date used for rental Continue Code section select from dropdown, 163 Loan Fees Continue Useful life - Enter the length of your mortgage in years done

There is another unintended consequence of Turbo Tax incompetent processing of the 1099-Q code "QTP to Roth": the Roth Basis is not updated on the 2025 TT IRA Worksheet. I believe that a QTP to Roth roll-over should increase the Roth Basis as it is treated as a Roth Contribution/Rollover equivalent. 

New for 2025  IRA withdrawals are included in the Maryland pension exclusion calculations (https://mgaleg.maryland.gov/2025RS/fnotes/bil_0005/hb0355.pdf).  I can't get Turbo Tax to recognize this, and I suspect you are tripping up over the same issue when you are trying to correct the issue manually.

I do appreciate your reply, and your mention of the bell WAS in your original post. I just failed to scroll up in the message box window. The upper portion of your post was not visible in the message window when I first opened your reply. I can't find the wording of my original posted question, but I thought I had already noted that among the few things I could find on my own about messages did mention the Bell icon, and that the messages the expert said he had sent were not there. Thanks anyway.

@MarilynG1    Hi thanks for the refund offer...however can I did a lot of manual work to make my return clean on desktop and I do not want to do that again getting the online version. Can you answer so I can have clarity and move on....will the desktop have the csv import ability for my crypto defi transactions so it can upload my transactions one by one via an import function? Or should I not bank on it by April 15, pursue a desktop refund, purchase the online version and redo my whole return again? 

No.  Currently, in order to enter transactions for digital assets each transaction must have the "this is a digital asset" button manually ticked.  You will have to go through and click that button for each imported transaction.

Yes only forms such as 1099's and etc. that show witholdings are required to be provided. That's all the letter asked for. I had no W-2 etc. but had numerous 1099's but the only 1099 that had taxes taken out was the one they wanted. They asked for the same thing last year in a letter.   I will take a photo of the letter(redacted) and post in this message if I can.  

Related to this, it is asking for this on all stock sold either short-term or long-term as part of a stock fund on the 1099-B I received from Edward Jones.  Therefore I did not purchase and none of the other options in the drop down apply.  Again the choice of "Other" needs to be there as listed in the explanation for that box.

This is really absurd. Horrible malpractice. I ended up getting with the tax expert and wasted 30 minutes of both of our time just so she could get me a code that refunded me the portion for expert. Stupidity driven by greed, hoping to make it so difficult for people that they just suck it up and fork over the money for nothing.