turbotax icon
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

Regardless, I want to file so why can't I file withot5bei g charged a fee?
Just want to double check I'm not missing anything- A new Honda Accord Hybrid Sport 2025 won't qualify for this credit does it need to fit all the below requirements? I checked it's assembled in U... See more...
Just want to double check I'm not missing anything- A new Honda Accord Hybrid Sport 2025 won't qualify for this credit does it need to fit all the below requirements? I checked it's assembled in USA, I thought this was one of the requirements for getting credit.  If I do qualify, please let me know how to enter it in TT as I followed the steps didn't get anything unless I missed something. I'm using windows desktop version.  I bought it late Dec so I guess I won't qualify for Car Loan Interest?  Qualified four-wheel vehicle To be considered a qualified energy-efficient vehicle, it needs to meet these criteria: Have a battery storage capacity of 7 kilowatt-hours (kWh) or more. Weigh less than 14,000 pounds in gross vehicle weight. Be produced by a qualified manufacturer (fuel-cell vehicles excluded). Undergo final assembly in North America. Have 50% or more of the value of the battery components manufactured or assembled in North America (required for one of the $3,750 credits). Have 40% or more of the value of the minerals contained in its battery mined or processed in countries with which the US has a free trade agreement, or recycled in North America to receive the remaining $3,750 credit. Have a manufacturer suggested retail price that doesn't exceed $80,000 for SUVs, pickups, and vans or $55,000 for other vehicles.
I didn't use TurboTax last year, so I'm entering the information manually. Here are the choices on the carryover credits page:    • California Competes • Disabled Access Credit for Eligible Small ... See more...
I didn't use TurboTax last year, so I'm entering the information manually. Here are the choices on the carryover credits page:    • California Competes • Disabled Access Credit for Eligible Small Businesses • Donated Agricultural Products Transportation Credit • Enhanced Oil Recovery Credit • Low-Income Housing Credit • Natural Heritage Preservation Credit • New California Motion Picture and Television Credit • Program 3.0 (Jan 1, 2025 - June 30, 2025) California Motion Picture and Television Production Credit • Program 4.0 (July 1, 2025 - Dec 31, 2025) California Motion Picture and Television Production Credit • New Donated Fresh Fruit or Vegetables Credit • New Employment Credit • Research Credit   None of these makes sense for a PTE credit from Form 3804-CR. Anything else I can do?
If TurboTax is not letting you continue, you can try the following: Go out of your program and go back in. Clear your cache and cookies. Try a different Web Browser. If you are using TurboTax... See more...
If TurboTax is not letting you continue, you can try the following: Go out of your program and go back in. Clear your cache and cookies. Try a different Web Browser. If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates". If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.
You should select "I'm eligible, plan's eligible (No PA tax)".  
If your refund was accepted but not received after 30 days, it often means your refund is still being processed. The IRS issues most refunds in less than 21 days, but some refunds take longer due to ... See more...
If your refund was accepted but not received after 30 days, it often means your refund is still being processed. The IRS issues most refunds in less than 21 days, but some refunds take longer due to factors like identity verification, errors, or credits claimed on your return (such as the Earned Income Credit or Additional Child Tax Credit).   In your case, it sounds like a banking issue. Usually approved refunds run into direct deposit issues and that'll cause the delay. You will likely receive an IRS CP53E Notice.  This notice is sent when the bank account you provided for your tax refund is unable to process your refund. The IRS uses this notice to request updated banking information from you. What to do if you receive a CP53E notice: 1. Read the notice carefully to understand the request. 2. Provide current and valid banking information to the IRS as instructed. 3. If you've moved since filing, ensure your address is accurate since the notice is sent to the address on file. If you made an error entering your bank account on your tax return, you might see this notice.
On Form 1040-SR, the checkbox near the dependents section (line 6d area) is only marked if you‌ have qualifying dependents listed, not just based on filing status or living separately. So if no depen... See more...
On Form 1040-SR, the checkbox near the dependents section (line 6d area) is only marked if you‌ have qualifying dependents listed, not just based on filing status or living separately. So if no dependents were entered, TurboTax is correctly leaving that unchecked
I am retired, works a small job and receives a w-2 from my employer where taxes are deducted.  Can I make a IRA contribution for me to reduce my taxes this year.
Not as income but as it pertains to the American Opportunity Tax Credit
Are you claiming a qualifying dependent and trying to file as Head of Household?   
The screen asks WERE YOU ASSIGNED an IDENTITY PIN? YES or NO I keep selecting NO and it seems like im going past but it keeps bringing me back to the same screen
I had the same issue.    I believe mine was caused by a 529 transfer for a minor (1099 Q).    I don't know what Intuit recommends, but I: 1. Went into the forms mode by pressing the button in th... See more...
I had the same issue.    I believe mine was caused by a 529 transfer for a minor (1099 Q).    I don't know what Intuit recommends, but I: 1. Went into the forms mode by pressing the button in the upper right. 2. Found the "unfinished" document at the bottom of the list. 3.  Deleted it.  A new version appeared to be auto generated.  4.  Although probably not necessary, I went back to step by step mode, then to the dependent section, edited the minor in question just to make everything looked ok.   This cleared the error, nothing changed.  It allowed me to file.
The screen asks WERE YOU ASSIGNED an IDENTITY PIN? YES or NO I keep selecting NO and it seems like im going past but it keeps bringing me back to the same screen
That is likely just a cosmetic display quirk on a summary screen. The sales tax won't be deducted by itself unless you are not reporting property taxes, it is part of the total state and local tax de... See more...
That is likely just a cosmetic display quirk on a summary screen. The sales tax won't be deducted by itself unless you are not reporting property taxes, it is part of the total state and local tax deduction.     More importantly, unless all your itemized expenses combined are greater than the Standard Deduction ($15,750 for Single or $31,500 for Married filers in 2025), the software will "recommend" the Standard Deduction because it's a much bigger tax break for you than either of those smaller numbers.   If you are itemizing, you can check your total state and local tax deduction on Schedule A.  Go to Tax Tools > Print Center  to preview your 1040 and view lines 5-7 of your Schedule 3 to see the detail of your state and local tax deduction.
Why not just include the word "pension" along with annuity and disability?
Re: getting help on this forum: I use TurboTax Online and got lots of help on there from at least 4-5 “TurboTax Tax Experts” associated with TurboTax support and none of them could figure out what wa... See more...
Re: getting help on this forum: I use TurboTax Online and got lots of help on there from at least 4-5 “TurboTax Tax Experts” associated with TurboTax support and none of them could figure out what was wrong until I tried getting an IP PIN from the IRS to validate the identity of my wife and I. By the way, the AGI matching reason for rejection was a “red herring”.  Matching the AGI, in itself, was not the real issue; although the IRS said that was the reason the return was being rejected.  In every instance of the return I submitted, the AGI that I provided was an exact match to the 2024 AGI.  For whatever reason, that wasn't sufficient for the IRS and the IRS wanted additional information to corroborate with the AGI to verify our identity.  And nothing else worked until I tried using IRS IP PIN numbers to validate our identity.   i think that a root cause of this problem is that I’ve been using TurboTax Desktop for many years and this is the first year I’ve used TurboTax Online.  I think because my 2024 and 2025 returns were submitted from different software, the IRS may had had difficulty recognizing that the two returns were associated with the same individuals who submitted returns in 2024.  I’ve been using e-file with TurboTax desktop for at least 10-15 years and never had this kind of problem.   
I verified that I entered this correctly in Turbotax under the "Personal Information." Not sure it makes a difference but obviously would like it to be accurate.
Hi,   Well, are you saying that lines 1b and 8b from federal schedule D are the only lines that Wisconsin schedule WD allows and is correct per state law? If so, then why would I need to manually a... See more...
Hi,   Well, are you saying that lines 1b and 8b from federal schedule D are the only lines that Wisconsin schedule WD allows and is correct per state law? If so, then why would I need to manually add lines 2, 3, 9, and 10 from the Federal? However, according to  Pub 103 Reporting Capital Gains and Losses for Wisconsin by Individuals, Estates, and Trusts all lines from federal should have been transferred over from federal schedule D not only lines 1b and 8b. There is not an option to add in lines 2,3, 9, and 10 on TT anyway.   Where did you receive this information that, "This selective use is due to differences in Wisconsin tax law and how the state calculates capital gains, which can affect state-specific deductions, exemptions, or carryovers" because I do not see it written in their Pub 103. Thank You   So, then should I proceed with my TT filing although my schedule WD does not match the federal schedule D? That is a lot of capital losses that are primarily short-term, yes un-covered, that I cannot use nor will they carryover for future use. In the PUB103 it states that if I have losses that exceed the $3,000 deduction limit- and I do- that I can carry them over. What happens to all of my capital losses from lines 2,3, 9, 10 for schedule WD....do they just vanish and are disallowed? Thank You.