@rotorhead29 wrote: I printed my return and attempted to e-file. The system stopped the transmission and sent a message to apply an update to complete the filing. The document completed being pr...
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@rotorhead29 wrote: I printed my return and attempted to e-file. The system stopped the transmission and sent a message to apply an update to complete the filing. The document completed being printed and now I cannot find the paid for and completed federal and state returns to file them. I am using a Mac and the file in Finder is a new return with no data. Please advise or provide a number to a human. I assume you are using desktop software for Mac, since you mentioned it asking for an update. Did you successfully apply the update? I would close and relaunch TurboTax after that update. Maybe you did. The data file ends in *.tax2025 so search your entire computer for any file with that extension. Or you can search for the extension *.tax and also check the trash basket/recycle bin (yes, that can happen.) If you use any cloud storage or external storage device, also check those possibilities. A couple of users in the Windows version said theirs ended up in OneDrive without them knowing about it. Otherwise, wait and see if anyone using a Mac responds here. Or if you end up needing to phone TurboTax Support, here's how: TurboTax Support Hours 5AM-9PM Pacific, 7 days/week https://ttlc.intuit.com/turbotax-support/en-us/contact/