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When the Code says that this "may be treated as a payment of state taxes for purposes of the deduction for tax under section 164", it means that the amount not allowed as a deduction to the federal return can be used as a "credit" to the state return, to be applied against state tax. It does not mean an additional "payment", i.e., cash that you send to the state.   This paragraph just means that when a deduction on the federal return is disallowed because the same item is being used for a credit on a state return, that this amount cannot be used as a deduction on the federal return, but is not disallowed to be used as a credit or "payment" against state tax.   So remove this adjustment "to your total tax payments on Line 18d of the Federal Tax Payments Worksheet", and both your federal return and your state return will be correct (on this issue anyway).

TurboTax for Mac stores activation data in a specific preference folder that can become "read-only" or corrupted, preventing it from remembering your previous success.   Quit TurboTax. Open Finder, click Go in the top menu bar, hold the Option key, and select Library. Navigate to Containers and look for com.intuit.TurboTax.2024 (or 2025/2026). Move that entire folder to the Trash. Navigate to Group Containers and delete anything starting with G56...com.intuit.TurboTax. Restart your Mac and try activating one last time. This "resets" the local handshake. 4. Regarding your "3 Licenses Used" Don't panic about the count yet. Intuit’s system is designed to allow up to 5 "installs." The Safety Net: If you hit 5 and get locked out, you do not have to buy it again. Call Intuit Support and tell them you have the "Activation Loop Bug on Mac." They have a specific script for this and will provide a "replacement" code or reset your counter. Mention that you've already burned 3 activations on one machine so they can document the technical failure. The "Last Resort" Workaround If you just need to get your taxes done today and the loop won't stop: Launch the app and do NOT close it. Keep it minimized. As long as the process stays active in your RAM, it won't re-check the license until the next launch.

I have been purchasing the desktop version for several years. I did all of the recommended actions and the .tax2024 files are not anywhere. Previous years do show up. I enabled showing hidden files. Still no luck. I know I did not delete these files.  I only use this laptop for this because it hasn’t been available for Mac.  All I can assume is that the software isn’t auto saving the final .tax file.  Luckily I saved .pdf versions but that won’t help with auto importing that data. Seriously considering requesting a refund and trying another software since I will have to input everything from scratch again anyway. 

Yes a customer service rep helped me get the FREE VERSION go to forms and delete 1040 off your profile. Not sure how exactly he did it but he signed in remotely to my tax return while I was on my account on my phone and went to forms and had me delete it and then it gave me the free option back. 🙂 

The program often creates a "supporting statement" or a hidden link in the background when you answer certain questions during the interview process.  You will need to delete these form(s) to clear the problem. Delete Forms & Supporting Documents (Online): Open or continue your return. Click Tax Tools, then Tools (bottom left), and Click on Delete a form. Scroll down to State forms, and Look for a form titled something like "Other Additions & Subtractions", "IT-225", or "PTET Worksheet". Click Delete next to that specific form and confirm. Re-Run the "Review" (Smart Check) again (this should clear the requirement for that line). or... Delete Forms & Supporting Documents (Desktop): Open or continue your return. Click on Forms Mode (top right). Find the state form causing the issue (left column) (e.g., NY IT-225 or VA Sch CR)  Click on the form to open it, and Look for the specific line (often Code 20 or Code EA-219) where the "0" is stuck. Right-click the box and Click on Clear Data (not just Delete). If that doesn't work, Click on the form itself, then Click the Delete Form button at the bottom of the screen.

No one can see your tax return.   See this TurboTax support FAQ for how to contact a tax expert - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US