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CRA error code N1 indicates that the name, Social Insurance Number (SIN), or date of birth entered in your tax return does not match the CRA's records. To fix this, carefully verify these personal details against your last year’s tax return, SIN card, or documents from Service Canada.    Steps to Resolve N1 Error: Verify Personal Info: Ensure the first name, middle name, last name, and SIN are exactly as they appear on your official documentation. Check Birth Date: Ensure the day/month/year of birth is not mixed up. Name Change: If you recently changed your name, the CRA may not have updated records yet. First-time Filer: Confirm all name/SIN details are correct. Alternative Solution: If all information is correct, you may need to call the CRA at 1 (800) 959-8281 to verify what they have on file. Thank you for choosing TurboTax.

Désolé, j'ai lu votre message initial trop rapidement. Le code d'erreur 504 est un bris de communication entre votre ordi et nos serveurs. Ce message apparaît quand il y a une erreur de structure (caractères bizarres comme tréma, lettres au lieu de chiffres, etc) généralement causée par une mauvaise entrée de données. Veuillez réviser votre déclaration au début pour vérifier nom, adresse, code postal et NAS.    Effacez les cookies et videz la mémoire-cache de votre navigateur. Voici comment au besoin:  Vider la mémoire-cache Fermez et ouvrez de nouveau le logiciel. Essayez de changer de navigateur si possible, Google et google chrome étant préférable.    Merci de choisir TurboImpôt  

We're currently working on an update to form 5695. A potential calculation error has been identified on the federal return related to the Form 5695, Energy Efficient Home Improvement section, specifically the Enabling Property group.   This return can't be filed at this time due to a processing error. The fix is scheduled for March 6, 2026.   @obikabe wait until after March 6th to complete your amendment.

It depends. If your rollover met all SECURE 2.0 Act requirements, it should not be taxed. If TurboTax is calculating a tax on your 529 converted to a Roth IRA, it is likely because you manually entered Form 1099-Q into the software, or because the transfer did not meet the strict IRS criteria for a qualified rollover.   Here are the 2025 tax regulations that must be met for this rollover to be tax-free: The 529 account must have been open for at least 15 years. The beneficiary of the 529 account and the owner of the Roth IRA must be the exact same person. The rolled-over funds (and any associated earnings) must have been in the 529 account for at least 5 years. The beneficiary must have earned income in 2025 that is equal to or greater than the $7,000 converted. The conversion must have been a direct trustee-to-trustee transfer. The rollover cannot exceed the 2025 annual Roth IRA contribution limit ($7,000 if under age 50; $8,000 if 50 or older) and counts toward the $35,000 lifetime rollover limit per beneficiary.   If your conversion meets all of the requirement above, IRS Publication 970 says that this is a non-taxable event and should not be reported on your tax return. Entering the Form 1099-Q into TurboTax triggers the software to treat the earnings as a non-qualified, taxable distribution.     To stop the rollover from being taxed, you must delete the form in TurboTax: Select Tax Tools from the left-hand menu. Select Tools. Select Delete a form in the pop-up window. Locate Form 1099-Q on the list and select Delete next to it. Confirm the deletion and select Continue with my return. You must retain your Form 1099-Q and the Form 5498 you will receive from your Roth IRA custodian in your personal records in the event of an IRS inquiry.

From my experience so far, I don’t think that’s exactly a bug in the amendment part. I think it’s a bug they introduced in a program update recently, related to applying the 30% energy credit in certain categories.   In my case, I had prepared my taxes a couple of weeks ago, and they were pretty much completed, but I didn’t file them yet. A 30% credit for my heat pump electric water heater was in there correctly and my return showed a refund.  When I opened the program yesterday and it was updated automatically with new software updates, suddenly that credit was gone, and I couldn’t make it come back, even by deleting and entering the data again. So I think it’s the update that introduced the bug. I spent an hour on the phone with TurboTax customer service yesterday and they put in a report, but I don’t know when or if it will be fixed on the next update  

@stephanieedrake If you are using TurboTax Desktop, please update your software. All forms in TTD are available except for the TP-726.7 Or if you are using the online version, we are working to finalize the forms, and the ETA is by the end of this week. We greatly appreciate your patience. Thank you.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh       You say that you are on Social Security.  If Social Security was your only income you are not required to file a tax return unless you have a 1095A for marketplace health insurance.      Who has to file? http://www.irs.gov/uac/Do-I-Need-to-File-a-Tax-Return%3F