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fig22 · ‎March 7, 2026

I would like to know if this got resolved... same issue here. SO frustrating. Hour plus on phone with turbotax, went through every troubleshooting option with no solution. They say ask for refund. Th...

I would like to know if this got resolved... same issue here. SO frustrating. Hour plus on phone with turbotax, went through every troubleshooting option with no solution. They say ask for refund. This does NOT help me at all. I need to do my taxes. WHY are so many people having this problem and why hasn't Intuit fixed it yet? I'm on a mac with latest system software. Operating as administrator Every virus or blocking software is disabled Firewall is disabled Have rebooted computer, modem/router multiple times Have restarted computer multiple times Have uninstalled software and reinstalled (no difference). I download the software from Intuit online (bought code on amazon). When I try to extract the file, it gets to 97-98% then says extraction failed. Once it looked like it may have extracted it, maybe not, but there was a folder on my desktop with 2025 Turbotax name. When I went to open the app, it says app cannot be opened. How can I fix this please? I cannot hardwire the connection so don't ask. But the wireless connection is strong. HELP, ANYONE?

MaryK4 · ‎March 7, 2026

If you want to itemize your New York state deductions, you must enter all your deductions in the federal section of TurboTax, even if you are not itemizing on your federal return. TurboTax will tran...

If you want to itemize your New York state deductions, you must enter all your deductions in the federal section of TurboTax, even if you are not itemizing on your federal return. TurboTax will transfer the information to the New York tax section and create the Form 196. If you do not see it, your New York standard deduction is higher. If you want to check, see How do I view and delete forms in TurboTax Online?

tmcclain75 · ‎March 7, 2026

laurentyas20 · ‎March 7, 2026

kelgilmore · ‎March 7, 2026

Thank you for responding. I'm not sure I understand, however. This was a loan for a land purchase, and if I understand right, your answer is about a sale?

jpurdon · ‎March 7, 2026

Thank you for spelling this out for the idiots at Turbo Tax. They obviously didn't read it because this problem persists in the 2025 tax version.

kyleighpeterson2 · ‎March 7, 2026

redhead520 · ‎March 7, 2026

state of OH want me to put a number more than 0 in the out-of-state purchases which you paid no sales tax or OH use tax. I do not have any and the review keeps marking this as an error. What do I nee...

state of OH want me to put a number more than 0 in the out-of-state purchases which you paid no sales tax or OH use tax. I do not have any and the review keeps marking this as an error. What do I need to do?

bthibs · ‎March 7, 2026

Using online here. When I clicked to fix mine and continue, it gave me a range of directions to follow. I ended up deleting and redoing the whole 5695 form, and was able to verify on the Tool -...

Using online here. When I clicked to fix mine and continue, it gave me a range of directions to follow. I ended up deleting and redoing the whole 5695 form, and was able to verify on the Tool -> Print Return that my form was then correct. I was able to file a couple hours ago and my federal return was already accepted

DoninGA · ‎March 7, 2026

You will need to explain what you mean. If you completed a state tax return it will be e-filed at the same time as the federal tax return.

MaryK4 · ‎March 7, 2026

You want to enter it as a whole number- so 10% would be entered as "10".

DoninGA · ‎March 7, 2026

Medicaid you receive from the state is not entered on a tax return. If you did not use the state Marketplace Exchange or healthcare.gov for your health insurance then you would not been issued a Fo...

Medicaid you receive from the state is not entered on a tax return. If you did not use the state Marketplace Exchange or healthcare.gov for your health insurance then you would not been issued a Form 1095-A. When asked if you received a Form 1095-A you must answer NO.

taxnightowl · ‎March 7, 2026

@ckwebster Thanks for the clarification -- so hopefully we black sheep desktop users will see the fix Monday as @AnnetteB6 indicated. Obviously, this confirms that the problem was with Turbo Tax all ...

@ckwebster Thanks for the clarification -- so hopefully we black sheep desktop users will see the fix Monday as @AnnetteB6 indicated. Obviously, this confirms that the problem was with Turbo Tax all along, despite what customer support claimed.

wjschaub · ‎March 7, 2026

dvbrouhard · ‎March 7, 2026

WHY IS TURBO TAX LYING ABOUT FILING STATE FORMS

LisaMWW · ‎March 7, 2026

The HSA reset worked exactly as you documented. Thank you!

superlyc · ‎March 7, 2026

When using the sales tax estimator, it asks Sales tax rate. If is 10%, should I enter 10 or 0.1? I can see it change the refund estimate. Thank you

ramajama · ‎March 7, 2026

I tried for a while to remove this, kept taking me in circles. Shady practice IMO to sneak this in. I'm leaving TT and going to TaxAct per a recommendation on this thread. I already started and it se...

I tried for a while to remove this, kept taking me in circles. Shady practice IMO to sneak this in. I'm leaving TT and going to TaxAct per a recommendation on this thread. I already started and it seems just as easy.

genedammer · ‎March 7, 2026

DoninGA · ‎March 7, 2026

You have to enter the carryover from 2024, if any. To enter Home Energy Credits - Click on Federal Taxes (Personal using Home and Business) Click on Deductions and Credit Click on I'll choo...

You have to enter the carryover from 2024, if any. To enter Home Energy Credits - Click on Federal Taxes (Personal using Home and Business) Click on Deductions and Credit Click on I'll choose what I work on (if shown) Under Your Home On Home Energy Credits, click the start or update button

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Re: Just purchased Turbo Tax 2025 for MAC system. It does not open on my MAC OS. Can't get anyone on phone.

Re: Unable to get it form 196 for ny state income tax

I filed my taxes just last night. It hasn’t been 24 hours. After I filed I realized I left out a 1099. Can I negate it. Or have to do amendment

Hello I would like help to file f8379 ,is there any specialist here ?

Re: Help with "What kind of property is this loan for?"

Re: TurboTax can't handle SALT Safe Harbor + Arizona tax credits. Please fix for next year.

form 8615, does not have parent information and will not allow me to select Head of Household

state of OH want me to put a number more than 0 in the out-of-state purchases Under sales/Use Tax on form

Re: Form 5695 Bug: Cost of enabling property must have a value

Re: OPT OUT OF STATE FILING?

Re: How should I enter the sales tax rate using decimal or percentage?

Re: I have state medical and I put that in but they keep sending me to some market place

Re: 3/6/26 Update... still not working

W-2g keeping saying fix - the only issue I think it can be is that the address that it was issued to was my address before we moved?? What do I do to clear error?

OPT OUT OF STATE FILING?

Re: What do I enter for 'spouse' HDHP when Im single. None or family? I had family plan for me an...

How should I enter the sales tax rate using decimal or percentage?

Re: How do I switch from "Expert Assist" to "Do it yourself"? I didn't want or choose this upcharge

How was my taxable income calculated?

Re: Why can't I receive my home energy credit carryforward from 2024?

Do you have a TurboTax Online account?

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