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TurboTax has no control over IRS or State refund payments.   To check your tax refund status in TurboTax,  Sign in to your account and  Go to the "Tax Home" or "Order Details" screen  It'll tell you if your return was accepted. If you want to know the status of your tax return,  you should use the  IRS Where's My Refund website.  You'll need Your Social Security or individual taxpayer ID number (ITIN) Your filing status The exact refund amount on your return Things that can delay a refund:

The software is being updated and you should send your return through on Friday. Do the review and process as usual.  The section dealing with the exterior doors is the current update.    Please update if you are not successful in entering the address when requested.   @Jxyoung  [Edited: 03/09/2026| 8:32 AM PST]

The error "flag" that "Box 14 can't be bigger than Box 1" may have been caused by residual data or a mapping glitch while importing your 1099-R.   Typical issues may be:: There may be hidden fractional cents (e.g., $58.007) during import that are triggering a mathematical "greater than"  flag. Multiple lines for Box 14 (perhaps for two different states), may have been added together incorrectly or fails to compere the total against Box 1. Occasionally, the "Total State Distribution" (often associated with Box 14/16) gets swapped or doubled during the import process from your financial institution. You can try these options to fix the issue: Click into Box 1, delete the amount, and manually type it back in. Do the same for Box 14. If Box 16 was imported as $0 or left blank, the program may be comparing Box 14 to Box 16 instead of Box 1.  Make dure that Box 16 matches the amount in Box 1. If the manual overwrite fails, the "hidden" data was likely corrupted (when it was transmitted by your financial institution).   Delete the 1099-R entirely from the "Income & Expenses" summary, and then Manually type it in rather than importing.

As a retired Public Safety Officer, you can deduct up to $3,000 for Health insurance from your pension.   The law no longer requires that the pension fund directly deduct the amount paid for health insurance.   If this is the case, this is how to enter the amount of health insurance you paid in TurboTax.   In TurboTax Online, please follow these steps:   After you have entered your form 1099-R, continue the questionnaire until you arrive at a page titled Do any of these situations apply to you?  Put a check mark next to This money was from being a Public Safety Officer and click Continue On the next page, click on the box Yes, money was taken out to pay for Health Insurance On the next page, enter an amount up to $3,000 and click Continue The amount will be excluded from taxation.

When the other parent is deceased, you don't need a verbal or written agreement to claim your son as a dependent. You can claim the child if you meet all the usual criteria for claiming a dependent. No agreement is required because the deceased parent can't claim the child. Be sure to enter the child's information accordingly in TurboTax.

@lmaldonado595    New York Driver's Lisc???  (Which state is always needed)   if..if NY _______________________ FIRST...make sure you are using the right number   ...depending on the license type...check the following pictures provided by NY: Sample Photo Documents | NY DMV _________________ AND, it is not the DMV ID number ___________________ Beyond that....it is ONLY the first three characters they want.....not the whole number.

Yes, if you are working for an employee owned company and participate in their Employee Stock Ownership Plan, it means you have in a way, partial ownership of that business through their Employee Stock Ownership plan. An ESOP is a tax-qualified retirement plan that holds company stock for the benefit of employees.    You don't own the shares directly. The ESOP trust holds shares, and you will accumulate a vested interest in them over time. The ESOP trust is the legal owner of the stock and you are the beneficial owner of the stock.   You will not actually buy your shares of stock with your own money, they are part of your compensation.  You'll have to work a certain number of years (depending on how your ESOP Plan document is written) to be fully vested (own) in your shares.    And then when you leave employment (or retire) your shares of stock are sold back to the company and you are paid out based on the company's value.   You are a form of an owner through the retirement plan but you don't have, for example a voting right in day to day business.   Click here for Employee Stock Ownership Plans   If you have additional information or questions regarding this, please return to Community and we would be glad to help.  

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?    Please keep in mind that the code can only be used once per account. Using the code again will result in an error message. It can only be linked to one account. Additionally, TurboTax Online and TurboTax Desktop codes are not interchangeable.    Thank you for choosing TurboTax.

Not sure. I left TurboTax - they charge too much and had issues like these. I used Free Tax USA to file my federal (used Turbo to check and both showed same exact refund) but Turbo Tax was charging me like $100 and Free Tax USA was free. Then I used mypath.pa.gov to file my PA taxes for free. Got both refunds already this year in my account. And they were easy.

I was in the TurboTax web portal. The website version allowed me to pay Federal with a credit card but only offered direct debit from a checking account or payment by check for California when I moved to the next screen. I gave up and just used my checking account. I missed out on several cash back and percentage off discounts by not being able to use my credit card, which was one of the sole reasons I chose TurboTax to do my taxes this year. The TurboTax ai assistant was of no help. The AI repeatedly said I could select a credit card option that wasn't offered. I've used TurboTax for years and this was the first time this happened. The whole process was very frustrating. 

Did you submit your return electronically, or did you print and mail it to CRA? If so, I recommend clearing cookies and cache or using a different browser. You can also use the TurboTax mobile application.   Let us know how it goes. Thanks

Clicking in the month box and then using arrows did NOT work. I have tried this previously. Using the arrow keys only allowed me to scroll to last displayed month which was 10. It looked like the frame for the scroll box extended outside the active windows window and therefore it could not be scrolled to or arrowed to. I had to use a different credit card with an expiry date < 10 in order to proceed.

@xtcd7b    Any possible $$ amounts on lines 19 or 20 of the form 1040 that reduces the tax that ends up on line 24??   Also, a few folks this year didn't look closely at their "Taxable" income and it was lower than they expected. Double check line 15 on your form 1040 for that "Taxable" income.