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I did all those things. Even a Turbo Tax Rep shared my screen and saw that the software was not updating my information that I input. As a result, it was not calculating the $7,000 credit for the air conditioner system. I deleted the form and started all over again. I went to online several times and hit the update button several times on various days. When will this form be updated for desktop? I would like to file our taxes. Thank you.

Veuillez rejoindre le service à la clientèle pour vous aider avec le partage d'écran  ou escalader à un niveau supérieur pour résolution, au besoin.    Composez le 1-888-829-8608. Faites le 8 pour le service en français. Ensuite 0 et encore 0. Lorsqu'on vous demande si vous voulez un texto ou un courriel, dites 'non'. Le robot vous demande ensuite votre prénom, ensuite votre nom de famille, et vous serez transféré à un agent:   Pendant la période des impôts de l’ouverture du service IMPÔTNET de l’ARC le 23 février 2026 à la date limite de production normale (30 avril 2026), nous sommes disponibles 7 jours sur 7 durant les heures suivantes :   De 9 h à minuit  pour le soutien en anglais De 9 h à 21 h pour le soutien en français   Merci de choisir TurboÎmpôt.

There is a process on investigating and correcting software issues. This issue has entered the Investigation stage in which the issue is confirmed and test case set up. The next step is to pass that to the development team for correction. There is no ETA yet on the rollout of a fix.

To move your TurboTax data from Windows 10 to Windows 11, you only need to transfer your tax data files, not the program itself. You cannot "transfer" the installed software; you must install a fresh copy on your new Windows 11 device.   You are looking for files with the extension. tt24 (for 2024 taxes) or . tt25 (for 2025). The Data File: This contains all your tax info. It usually looks like YourName.tt25. The PDF Copy: If you saved a PDF version for your records, it will look like YourName.pdf.    You can also transfer all previous year data files.    Thank you for choosing TurboTax.

If you have fairly simple Forms 1099-INT, you may wish to enter them directly rather than importing.   If you imported a tax statement, such as Form 1099-INT, and received a "Success" message, but your data hasn't appeared in TurboTax, it may be due to recent browser security updates regarding Local Network Access.   To fix this you can allow TurboTax to securely retrieve your data through your browser settings:   Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL. Find Local Network Access in the dropdown menu. Toggle the switch to ON. Refresh the page and attempt your import again. If permissions aren't the issue, one of the following factors may be at play:   Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February or later due to complex reporting requirements. Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back. Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.     Here are some helpful TurboTax Articles:   What if I can't import my 1099? How can I fix my 1099 import issue? How do I import my 1099s? How do I enter a large number of stock transactions in TurboTax? @wboensch

Your adjusted gross income (AGI) is found on your Federal tax return (Form 1040), Line 11.   To see your AGI while working on your current return in TurboTax Online, go to Tax Tools on the left menu and select Tools>View Tax Summary.   To find your AGI from your prior year return, follow the steps in this TurboTax article.   Here is a TurboTax article on AGI for more information.

It's very unlikely that the Timeshare sale can allow you to claim a loss.  In order to claim a loss, the Timeshare would have needed to have been used as a business item, either used as lodging for your business or as an investment only. This last option would require that you never used it personally and you never used it as a rental.    As a business item, the sale would be reported on Your Schedule C as a sale of business asset.    Personal item sales cannot result in a loss.   HERE is a link that may explain more.   

Yes, in most cases, child care expenses are claimed by the parent with the lower net income. Only in specific situations can the higher income claim the expenses. While filing your tax return, there is no initial claimer; you need to indicate the percentage of the amount to claim under your wife's tax return, as shown in the screenshot below:     To know more about the Child Care Expenses deduction, you can refer to this link: T778 Tax Form: Child Care Expenses Deduction    Thank you for choosing TurboTax.

Once approved, you can use your virtual Credit KarmaCredit/Debit Card located in your mobile wallet for instant purchases. You can get a physical debit card that will be mailed to you, generally arriving within 7 to 14 days. You can transfer funds to another bank account or withdraw cash using the card.  

You can't file a 1099-NEC in Quick Employer Forms in the amount of $0. The least amount that can be entered in box 1 is $.50. The quickest way to file a corrected 1099-NEC for $0, is to use the IRS website or download the form and instructions to complete by hand. For more info see the link below How can I correct a Form 1099 or W-2 that has already been sent and accepted by the IRS or SSA?   Edited [02/25/2026 at 04:02PM ET]

Form 1099-NEC is used to report Nonemployee Compensation, this income is considered self-employment.  If you are doing this work with the intend to make a profit then you would report this as self-employment income on Schedule C.  You can claim any expenses that were related to this income.     To enter your Form 1099-NEC in TurboTax: Sign in and open or continue your return. Search for 1099-NEC and select the Jump to link. Answer the questions and continue through to enter the information from your form. If you have multiple 1099-NECs to enter, you can select +Add Another 1099-NEC on the 1099-NEC Summary screen. When you’re done, we’ll ask you a few questions and help you through entering any expenses you may have so that you can reduce your taxable income.   What's a 1099-NEC? Here’s how to tell the difference between a hobby and a business for tax purposes How do I report income from self-employment? When the IRS Classifies Your Business as a Hobby  

DID YOU E-FILE?   Did you e-file?   Did you go through all three steps of the FILE section and click a big orange button that said “Transmit my returns now?”     When you e-file your return you will get two emails from TurboTax.  The first one will say your return has been transmitted; the second one will tell you the IRS has accepted  or rejected your federal e-file.  If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.   Check your e-file status:   https://turbotax.intuit.com/tax-tools/efile-status-lookup/    What does it say in your account?  Does it show that the return was accepted?   Or does it say something else---like "rejected," "printed," or "ready to mail?”

If these numbers are important if I get audited, then why does TurboTax not explain them, nor does the TurboTax GuideMe format ask for the information? Why have I been able to use TurboTax for decades with a foreign tax credit -- and form 1116 -- without this ever being flagged as an error?   If the numbers are important, then why, if I play around and change both numbers to numbers large and small, do the answers not propagate anywhere else in my tax situation?   I suspect that TurboTax does not think these numbers apply to me, a lowly mutual fund investor with a modest, approximately $2K, foreign tax credit. But the error comes as a divide by zero error during the SmartCheck.    So is SmartCheck smart but the GuideMe is broken? Or is SmartCheck not so Smart?