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Thank your for responding.  My question wasn't clearly stated.      A different TurboTax thread on this topic indicated the answer (entering the Box 1 value in Box 16) might be different if there were more than one state involved.   Is it possible I should be doing something other than entering the box 1 value into box 16?   Also, another thread indicated that the amount in box 2a (taxable amount) should instead be entered in the turbotax box 16.  Are you certain Box 1 is the proper one?   Last question...   The CSA 1099R issued by OPM has never contained a Box 16.   Will TurboTax address this reality in future versions?  

Most refunds take around three weeks to process. ‌However, as XmasBaby0 mentions above, if you had a credit on your tax return like the Earned Income Credit or the Child Tax Credit and Additional Child Tax Credit, the processing time is a little longer.   The delay is due to the PATH Act or Protecting Americans from Tax Hikes, and it requires the IRS to hold refunds for returns claiming the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) until at least February 15. You can use this IRS tool Where's My Refund? to check on the status of your refund. It provides updates regarding the processing of your tax return.    You can also call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday. Make sure to have a copy of your tax return available.   These things can delay a refund: Your tax return has errors, is incomplete or is affected by identity theft or fraud. Your tax return needs a correction to the child tax credit or recovery rebate credit amount. Your tax return has a claim filed for an earned income tax credit, additional child tax credit, or includes a Form 8379, Injured Spouse Allocation PDF. Your bank may take longer to post your refund to your bank account. The IRS will contact taxpayers by mail if it needs more information to process their return.   Click here for "Why Is My Tax Refund Delayed? 7 Common Reasons"   Click here for "How to Track an Income Tax Refund"   Click here for   Why it may take longer than 21 days for some taxpayers to receive their federal refund Please return To Community if you have any additional information or questions and we would be happy to help.    

Mais ça n'a pas de sens... C'est vous qui avez dit : "Vu que vous n'avez pas collecté la TPS pour ce client, vous n'avez pas à entrer de taxes perçues." Mais je perçois ces taxes. Donc, je vous demande où je dois les soustraire de mon revenu si je dois les ajouter d'abord à mon revenu du T4A? De plus, ce que je comprends mal dans tout ça, c'est pourquoi Turbo Impôt demande d'entrer les taxes collectées si c'est pour les soustraire ensuite? 

You cannot change or add anything on the return that you just e-filed, nor can you stop it.  It is too late, just like when you put an envelope in a US mailbox on the corner.  The IRS does not allow you to take it back.   If you left out a W-2, a 1099G, or a dependent, or a 1099 etc…DO NOT change your return while it is “pending.”  The changes will go nowhere.   Now you have to wait until the IRS either rejects or accepts your return.  If your return is rejected, you will be able to go into your account and make the necessary changes to your tax return and re-submit your return.    Sometimes—not always— the IRS corrects your mistakes, while they are processing your return.    If the IRS accepts your return, however, then you have to wait longer until it has been fully processed and you have received your refund.  THEN you can prepare an amended tax return and e-file or mail  it in. You have to be able to work from that return exactly the way it was when it was e-filed originally.  You will need to use a form called a 1040X.     Meanwhile, DO NOT go in and start changing anything on your return in the system, or you will make a mess for yourself.  Sit tight and wait until you see what the IRS does with the return you just e-filed   The Form 1040X is scheduled to be available on February 26.   The date is subject to change, so check on 2-26  to see if it is ready.   Before that, do not change anything at all on your return.    

Thank you for the update.  I understand the issue is still being worked, but is there any idea when the software update will be issued to correct the problem noted in my original post?  It was supposed to be over this past weekend.  Also, I am doing this online, not desktop software.  Will the update automatically come through?  Will I need to delete that section and reenter all the info or will the appropriate boxes come up for me to enter additional expenses that are covered by a 529 plan to offset the withdrawal so I don’t get taxed/penalty taxes on the withdrawal?  Thank you for your response.  

Selon si vous utilisez TurboImpôt Enligne ou Bureau, les étapes peuvent varier. Voici un article FAQ qui vous expliquera ces étapes en fonction du logiciel que vous avez: Comment demander la déduction pour frais de scolarité dans TurboImpôt?   Merci de choisir TurboImpôt.