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February 22, 2026
1:32 PM
I am trying to use TurboTax Premier via a Desktop download in Windows 11. Each time I load my TT program, a message entitled, Unexpected Error (no error number shown), followed by, "System.Runtime.Se...
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I am trying to use TurboTax Premier via a Desktop download in Windows 11. Each time I load my TT program, a message entitled, Unexpected Error (no error number shown), followed by, "System.Runtime.Serialization... ."pops up. When I click OK the message goes away after a few seconds, and the program seems to open OK. However, while doing my taxes, just prior to the review section, when I responded to the TurboTax screen which said (paraphrasing), ...before we do a review let's check for updates... . At that point the Unexpected error msg popped up again, but everything froze, as in nothing works. I cannot move forward or back. I only hear a soft beep when I try to click on anything. I can use Task Manager to get out of TT and go back and start over again, but once back inside TT I get the same "Frozen" result each time. I am stuck and need help to resolve this error problem.
February 22, 2026
1:32 PM
TurboTax shows an AGI of $202,000 on my Tax Summary and then a enhanced deduction for seniors of $5,686. I am filing a joint return with my wife and both of us are over 65. Shouldn't the enhanced ...
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TurboTax shows an AGI of $202,000 on my Tax Summary and then a enhanced deduction for seniors of $5,686. I am filing a joint return with my wife and both of us are over 65. Shouldn't the enhanced be closer to $8,800? What am i missing?
February 22, 2026
1:31 PM
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February 22, 2026
1:30 PM
As a retired employee, your retirement income is generally reported on Form 1099-R, not a Form W-2.
If you haven't received your Form 1099-R, you should contact your plan administrator or the ...
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As a retired employee, your retirement income is generally reported on Form 1099-R, not a Form W-2.
If you haven't received your Form 1099-R, you should contact your plan administrator or the federal agency’s payroll office to request a copy.
You may also obtain the information from your IRS Wage and Income Transcript if it's available there. Always verify the amounts carefully before filing
February 22, 2026
1:29 PM
what is tax free amount previously recovered?
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February 22, 2026
1:29 PM
I am very sorry for your loss. You're correct that Virginia Senate Bill 236 establishes a $2,000 refundable tax credit for any birth during the tax year; however, this bill is only for tax years star...
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I am very sorry for your loss. You're correct that Virginia Senate Bill 236 establishes a $2,000 refundable tax credit for any birth during the tax year; however, this bill is only for tax years starting in 2026 - so, next tax season.
Tag us with @username and any Employee Tax Expert will be eager to help out with next year's state taxes.
February 22, 2026
1:29 PM
I closed a single member LLC in June of 2025. I have remaining, unamortized startup costs of $5,799. Using TurboTax DeskTop 2025, how do I indicate the business has been closed, and how do I claim ...
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I closed a single member LLC in June of 2025. I have remaining, unamortized startup costs of $5,799. Using TurboTax DeskTop 2025, how do I indicate the business has been closed, and how do I claim the unamortized costs?
February 22, 2026
1:29 PM
@carol-belt1 Does your CSA-1099-R have a value in box 2a that is somewhat lower than box 1 ...but NOT blank, and marked as being "Undetermined" ..and not a zero ??
February 22, 2026
1:28 PM
Where you enter the sale depends on what kind of real estate you sold. Was it your primary home? a second home or vacation home? a rental property? other investment property? bare land? a farm? etc. ...
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Where you enter the sale depends on what kind of real estate you sold. Was it your primary home? a second home or vacation home? a rental property? other investment property? bare land? a farm? etc. etc.?
Did you personally own the real estate, and were you the only owner?
February 22, 2026
1:28 PM
Can you please clarify what state you are working on?
February 22, 2026
1:28 PM
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February 22, 2026
1:27 PM
My 2025 MFJ TurboTax Deluxe 2025 e-filed return was rejected with code IND-032-04. I understand this code refers to missing or erroneous AGI, or missing or erroneous PIN. My wife passed away in 202...
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My 2025 MFJ TurboTax Deluxe 2025 e-filed return was rejected with code IND-032-04. I understand this code refers to missing or erroneous AGI, or missing or erroneous PIN. My wife passed away in 2025. I see that I failed to enter her AGI in the original submittal, and I have now corrected that. However, I do not see anywhere to enter her 2024 tax return PIN. Shall I assume the error was only the missing AGI, and refile, or is there somewhere on the return I am supposed to have provided her PIN? Thank you.
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February 22, 2026
1:27 PM
Try following the steps here Troubleshooting TurboTax Desktop Issues.
If that doesn't work, Contact Us
February 22, 2026
1:26 PM
I would think with the more property tax paid (as a deduction) my refund would increase. My federal refund goes up slightly ($120), but my state (ID) owed amount increases dramatically ($694). Why is ...
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I would think with the more property tax paid (as a deduction) my refund would increase. My federal refund goes up slightly ($120), but my state (ID) owed amount increases dramatically ($694). Why is my state tax increasing so much regarding a deduction?
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February 22, 2026
1:26 PM
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February 22, 2026
1:26 PM
I am having trouble importing my investment information from Merrill Lynch for 2025
February 22, 2026
1:24 PM
To enter, edit or delete estimated taxes paid (Federal, State, Local) -
Click on Federal Taxes (Personal using Home and Business) Click on Deductions and Credits Click on I'll choose what I work ...
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To enter, edit or delete estimated taxes paid (Federal, State, Local) -
Click on Federal Taxes (Personal using Home and Business) Click on Deductions and Credits Click on I'll choose what I work on (if shown) Scroll down to Estimates and Other Taxes Paid On Estimates, click on the start or update button
On Federal estimated taxes for 2025 (Form 1040-ES), click the start button
Federal estimated taxes paid are entered on Form 1040 Line 26
February 22, 2026
1:24 PM
Problem solved. Charge was an error and refund was made.
February 22, 2026
1:23 PM
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February 22, 2026
1:23 PM
Multiple user id's, see this - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx
To access your curren...
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Multiple user id's, see this - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)
Or -
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2025 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript
For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf