All Posts

The TurboTax fees are for using the TurboTax software to prepare your tax return, and for transmitting your tax return to the IRS. If the IRS rejected your e-file, your tax return was transmitted to the IRS. You used all of the TurboTax services that you paid for. TurboTax does not, and cannot, guarantee that the IRS will accept your e-file. You can correct the reason for the rejection and retransmit your tax return, or you can print it and file it by mail.  

@jtr111 wrote: Removed special characters from pwd. Didn't work either. Aw shucks.  You can talk to WFA on Monday to see if they can tell why it's not liking your log-in credentials, or if they have any additional or new instructions for importing your data.

You can no longer use TurboTax Online to file for 2024. TurboTax Online is only for the current tax year, which is now 2025. To file for 2024 you have to use the TurboTax Desktop software for 2024. You can purchase a download at the following link. Past Years' Products The TurboTax Desktop software can only be used on a Windows or Mac computer, not on a mobile device or a Chromebook. Tax returns for past years cannot be e-filed. You will have to print your 2024 tax return, sign it, and file it by mail. When you file by mail you have to attach copies of your W-2s and any W-2G or 1099-R that has tax withheld. We suggest that you mail it by certified mail with a return receipt so that you get tracking and confirmation of delivery. Mail your federal and state tax returns in separate envelopes, because they go to different places. Follow the filing instructions that TurboTax prints.