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As already explained by two others, it is too late for you to use TurboTax for a 2014 return.   How were you informed that there is a problem with your 2014 state return?   That is from so long ago, I would be suspicious of even a letter claiming to be from the state.  It could be a scam.  Before you get too involved with attempting to prepare a 2014 state tax return, contact the state to see if this is legitimate.     https://www.revenue.alabama.gov/  

You do not mention what you are trying to fix.    If you know you made an incorrect entry, like an incorrect income amount, etc. you should make corrections before you mail the tax return.   As  @fanfare  pointed out, e-filing is permanently closed for 2024 returns, so nothing you fix is going to allow you to e-file.   The only way to file a 2024 return now is by mail.   It must be printed, signed and dated in ink, and mailed in to the IRS (and state if you have a state return).     You will be able to access the 2024 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.       Start a 2025  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   Online tax preparation and e-filing for 2024  returns is now permanently closed.    Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2024 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe   If you already paid for your online software you can ask customer support for a download of the desktop software.   They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday   https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number     If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.   @fanfare

@m12345$$!!6 wrote: Thank you ... so sorry about that.   Noodling away at the Canadian website I can't figure out how to post there.   lol     Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/turbotax-support/en-ca

Thank you!  This is great news for me.  At least for this year.   I suppose I got caught up with the US version becoming Windows 11 only.   As I said above my PC is probably better protected than it was under Microsoft by running 0patch:   https://0patch.com/Win10.html    

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

The TurboTax Flex Loan is no longer available.   The TurboTax 2025 tax refund advance will not be available until after January 1, 2026 TurboTax support FAQ for the 2025 tax refund advance - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refund-advance/L52Mg0G5u_US_e...

Only you can access your tax returns.   To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)   If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

@solaria_galaxia  If you want another desktop tax software there is always [removed] [removed] is not not cheap if you need anything above Basic. They were reasonably priced many years ago.   If you want to try a free online version checkout [removed]