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TurboTax does not have copies or images of your 1099's if that is what you mean.   TurboTax never has images or copies of documents you snap photos of or import.  TT only has the information that was entered from those documents.  It feeds into the interview screens and into the tax forms and worksheets.   If you want an actual copy of your 1099R you have to get that from the financial institution that issued it.

I've tried deleting her and re-entering the data several times now. Nothing works. In the info section it says I qualify but in the Cre3dit section it says I don't. This has to be a bug.   Does anyone here know how to contact Intuit TurboTax Support directly?

Here are some workarounds if you receive an error entering Form 1099-Q with Box 4b checked for 'QTP to Roth IRA',    Delete and Re-enter as Contribution: Delete the Form 1099-Q. Instead, report the rollover amount under Deductions & Credits > Retirement and Investments > Traditional and Roth IRA Contributions. This ensures it is not taxed and properly updates your IRA basis. Force Non-Taxable Status: If keeping the 1099-Q in your return, try selecting both "Trustee-to-Trustee Transfer" (Box 4a) and answering "Yes" to "Was this money moved to another qualified account?" in the follow-up questions to trigger the non-taxable status. Verify Criteria: Ensure your 529-to-Roth rollover meets the requirements: >15 years open, same beneficiary, and under the annual limit.  Keep records of the 1099-Q and the transfer for your files.    @MoraMrk 

Yes, TurboTax will flag if the contribution is in excess.  In the online version of TurboTax, at the end of the section on Deductions and credits, you will get a "Your Income Is Too High to Contribute" screen.   You'll be able to enter on the next screen the amount you plan to withdraw before the return due date.   To enter the earnings on the excess contribution:   Open your return Click on the "Search" on the top and type “1099-R” Click on “Jump to 1099-R” Select "I'll type it in myself" Box 1 enter total distribution (contribution plus earning) Box 2 enter the earnings Box 7 enter P and J  On the "Which year on Form 1099-R" screen say that this is a 2026 1099-R.

You requested to have the TurboTax account fees paid from the federal tax refund, there is a $40 service charge for this option.   See this TurboTax support FAQ for how to remove pay with refund - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund-fees-turbotax-online-change/L7UxC6ZZp_US_en_US