All Posts

Here I am in 2025 and I ran into the same problem.  I talked to THREE live agents last night and none of them know what the fix was to that 14 can't be greater than 16 NYS error code that popped up in the end.  While I was on hold for the 3rd person, I read this forum and putting the value of box 1 (though it seems it should have been the slightly lower value of 2a on one of my 2 1099r forms) did the trick. Four years after you posted about this known problem, that I spent 44 minutes filling out the tax questionnaire and basically 2hours going around in circles with phone agents having me delete and reenter my whole 1099r forms 3 times  is NOT OK. Why those agents didn't know that 16 can't be blank in NY I don't know. But from all the complaints in this forum, it's clear it's a known issue and Turbotax has chosen NOT to fix it.  Paying more than 200 for this experience wasn't awesome. 

Well bless your heart!  You must have a very orderly life. with no surprises allowed.  Many do not.  There may well be a very good reason for getting an extension.   There definitely was in Tennessee and North Carolina this year.  Even the IRS deadline was extended until early November.  So, Turbotax does not have the flexibility to deal with extending their e-filing deadline to match the IRS deadline?  That isthr disappointing,   Especially as the return I submitted, attempted to correct using Turbotax guidance and resubmitted multiple times was just rejected again.    

@anomymous ,  (a) please confirm that your  EAD actually allows you to work as 1099 -- non-employee /contractor.  Generally  OPT  is focused on a specific training entity  ( where you are a trainee and not employee). (b) your tax-home while in the US is US and not your home country.  You will be taxed as a US person but generally no FICA ( as a trainee / student). Which country are from?  Are you attached to an university/college for your F-1 ?   Is there more I can do for you ?

@sarahyang108  Assuming that the total value of your parents-in-law is less that approx. US$13 million, there is no estate tax and therefore no need to file a form 706.  Since the prop. was inherited by your husband in 2020 ( at the passing of  his father ) , I am assuming that he did get a valuation of the asset.  This value would be his "basis" in the asset and with no step-up at the passing of his mother in 2025 ( since she was no longer an owner / not on the title ).  When he sells the prop. the gain would be  taxable  foreign source capital gain and taxed as such.  How is the prop. being used in the meantime?   Note  that any income generated by the asset needs to be recognized for US tax purposes.  Which country is it in ( for foreign tax and  tax treaty purposes )?   My ref. for this is :  form 706 instructions -->  Instructions for Form 706 (Rev. September 2025)     ---- page 2 Statute --IRC -- section 2201 thru 2801 --->  26 U.S. Code Subtitle B - Estate and Gift Taxes | U.S. Code | US Law | LII / Legal Information Institute   Is there more I can do for you ?   pk

What steps did you take to pay the state?   You cannot pay the state from a federal refund, so if you made that mistake you will need to pay the state now.   You must pay your state tax due using the state’s preferred method of receiving payment.  For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0  

@KathiMR You posted to an old thread that has had multiple user posts and that has had no activity since March 2024, so we do not know what "same question" you have now in October 2025.   The $10 credit for state e-filing expired at the end of April 2025.   So....either pay the $25 state e-file fee or avoid that fee altogether by printing and mailing the state return instead of e-filing it.

To completely delete your data from TurboTax and Intuit, you must  submit a deletion request through the Intuit Account Manager . This will permanently delete your entire Intuit account, which includes data from any associated products like TurboTax, QuickBooks, and Mint.  Warning: Deleting your Intuit account is an irreversible process. Before proceeding, be sure to download and save copies of any tax returns or other important documents you might need.  How to request data deletion Go to the Intuit Account Manager website:  accounts.intuit.com . Sign in with your Intuit/TurboTax user ID and password. On the left-hand menu, click on Data & privacy. In the main window, scroll down to the "Intuit data" section and click the Delete option. Click Make a delete request and follow the on-screen instructions. You will be able to select specific products, like TurboTax, from which you want your data deleted. Read and confirm that you understand the request will permanently delete all associated data. Enter your password to verify your identity and submit the request.  What to expect after submitting a request Deletion timeframe: The process can take up to 90 days to complete. During this period, you should not create a new Intuit account using the same email address, or the new data may also be deleted. Irreversible process: After your data is deleted, it cannot be recovered. Regulatory retention: Even after you request a deletion, Intuit may retain certain personal information for a period of time to comply with legal and regulatory obligations, as described in its privacy statement.

You posted your question from online Live Deluxe---which is a paid version of the software that gives you help from a tax expert.   Is that the version of the software that you actually used?   Did you get help from your "expert" and have the expert review the return?   You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time. https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8zw1pbb  

E-filing for 2023 has been closed since the end of October 2024.   Print, sign and mail your 2023 return.   When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.    

When you requested your extension you were supposed to pay your estimated tax due.  Did you enter the payment you made into your tax return?    Go to Federal>Deductions and Credits>Estimates and Other Taxes Paid>Other Income Taxes 

"Divorced" is not a filing status.   You should be using "Single" as your filing status unless you have qualified dependents that would let you file as Head of Household.   If you are recently divorced and are trying to use an old account that was used for past joint returns, you need to start a new account with a new user ID for yourself because it is too difficult to remove the "spouse" stuff from the old account.   https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596  

TurboTax does not have your W-2.   W-2’s come from employers.  There is not a federal or national website that provides W-2’s.   If your employer is partnered with TurboTax to allow the W-2 data to be imported into the software you can do that---but you need the actual W-2 so that you can enter the EIN and the amount from box 1 to import the other data from the W-2---which just saves you the little bit of keying in of the other information.   Every 2024 W-2 that you received must be reported on your 2024 tax return, even if they are for small amounts.  Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer.  You do not want trouble with the IRS for under-reporting your income or have your refund delayed by having missing income.   ALL of your W-2’s must be entered on the SAME tax return.     Go to Federal>Wages & Income to enter a W-2. After you enter the first one, you click Add Another W-2.     W-2's come from your employer, and they have until January 31 to issue it.  Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it. Some employers have payroll sites that will have your W-2. You might need to phone, text, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-forms/get-copy-w-2/L8FTim9MO_US_en_US?uid=m68ee4os   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-enter-w-2/L55HzdeDr_US_en_US?uid=m68efe36   And….SAVE YOUR OWN W-2!  TURBOTAX DOES NOT SAVE IT FOR YOU.  TurboTax will not have a copy of it in your account and will not have an image even if you snapped a photo or imported it.  It is up to you to save it for your own records as stated on the back of the W-2.        You can get a wage and income transcript from the IRS:  It will not show the actual W-2, 1099’s, etc, but will show the income information the IRS received.  It will not, however, show your state information. It will only show the federal information. https://www.irs.gov/individuals/get-transcript       Other ways to get W-2’s:   Pay Social Security $62 per tax year for your W-2’s.:   https://faq.ssa.gov/en-US/Topic/article/KA-02501