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4 weeks ago
Topics:
4 weeks ago
In what section of Turbo Tax can I record income from a UK pension received in the USA
Topics:
4 weeks ago
I'm writing this on 1/27/26. I've received two email messages stating that this section is now available but my software is fully updated and I still have the message "available soon" for this sectio...
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I'm writing this on 1/27/26. I've received two email messages stating that this section is now available but my software is fully updated and I still have the message "available soon" for this section. When will this section be available?
4 weeks ago
TY25_SC_STD_DED_R17 thats the code it showed me when my sc state refund was rejected the first time.
Topics:
4 weeks ago
Topics:
4 weeks ago
Your entry for the Average trading price is correct - it is the average price on the day of the donation.
Your 2nd item appeared to be related to information already presented earlier in this p...
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Your entry for the Average trading price is correct - it is the average price on the day of the donation.
Your 2nd item appeared to be related to information already presented earlier in this posting. Did you have some additional questions about entering a Donor Advised Fund in TurboTax?
4 weeks ago
Are you using The Online version or the Desktop version of the Business Program?
4 weeks ago
1 Cheer
No, you can't actually change the default location in the program, but here's some info from other users that may be useful.
@mikerundle
4 weeks ago
@user17695294071 Have you tried going to Forms and deleting the Social Security Benefits Worksheet?
4 weeks ago
If you are having issues in Step 3 of the filling process and are trying to pay your TurboTax Fees with our refund transfer program, there's a known issue that it won't let you move forward if your “...
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If you are having issues in Step 3 of the filling process and are trying to pay your TurboTax Fees with our refund transfer program, there's a known issue that it won't let you move forward if your “State refund doesn't cover TurboTax fees.” Even though, you might have enough on your Federal portion to cover it.
There's no date yet as to when this will be fixed.
However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund.
See the link below for steps
How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?
If this is not your case and you are experiencing a different type of issue, please reply with the specifics of what issue you are encountering when trying to Sign/E-file.
Edited [01/27/2026 at 04:56 PM ET]
4 weeks ago
YES, Proceed.
Box 14 can be reporting many different things, some tax related and others not.
Enter the W-2 the way it was reported and continue through the interview that follows.
The progra...
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YES, Proceed.
Box 14 can be reporting many different things, some tax related and others not.
Enter the W-2 the way it was reported and continue through the interview that follows.
The program may, or may not, use the amount in Box 14.
If it is Overtime, the program will ask about it.
4 weeks ago
It depends. Your refund may be low because you did not have excess tax withheld or because you already reduced your income to zero with the standard deduction. It is most important to look at your ...
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It depends. Your refund may be low because you did not have excess tax withheld or because you already reduced your income to zero with the standard deduction. It is most important to look at your total tax liability, rather than the refund.
If you have ensured that you reported your deductions for overtime and tips, compare your tax withheld (W-2 Box 2) to the liability on your tax return.
Here is an article you may find helpful if you'd like to revisit your overtime entries to double check them: No Tax on Overtime Explained: Qualified Overtime Deduction Rules for 2025
4 weeks ago
1 Cheer
Hello @LosRubios Thank you for reaching out and sharing your experience, we would like to investigate this issue further. If you’re willing, we would like to ask if you could provide a Diagnostic ...
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Hello @LosRubios Thank you for reaching out and sharing your experience, we would like to investigate this issue further. If you’re willing, we would like to ask if you could provide a Diagnostic File of your return. This copy will be purged of all personally identifiable information. Please follow the instructions provided below to get us the information we need.
TurboTax Online
Sign-in to your online account.
Select "Pick up where you left off"
Click on “Tax Tools” to the left hand side of the screen.
Select "Tools"
A drop-down will appear. Click on “Share my file with Agent”. This will generate a message that a diagnostic copy will be created.
When the token is generated, be prepared to type in your notes or in a message (unable to copy and paste)
Click “OK”. The tax file will then be sanitized and sent to us. This action will generate a Token Number
Please respond directly to this message and provide the Token Number that was generated.
TurboTax Desktop
Open your return.
Click “Online” and select "Send Tax File to Agent".
This will generate a message that a diagnostic copy will be created.
When the token is generated, be prepared to type in your notes or in a message (unable to copy and paste)
Click “OK”. The tax file will then be sanitized and sent to us. This action will generate a Token Number
Please respond directly to this message and provide the Token Number that was generated.
Thank you for your time and patience as we look into this further.
4 weeks ago
Topics:
4 weeks ago
Sounds like something got stuck. You can try these things:
Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, ...
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Sounds like something got stuck. You can try these things:
Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
Restart the Browser: Close all open windows of your browser entirely and then reopen it.
Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.
4 weeks ago
I am able to enter an IRS form 1099-G in TurboTax Desktop Deluxe and report a state refund from 2024.
If you are not able to successfully enter the form, consider closing the software and re-st...
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I am able to enter an IRS form 1099-G in TurboTax Desktop Deluxe and report a state refund from 2024.
If you are not able to successfully enter the form, consider closing the software and re-starting TurboTax.
Consider manually updating TurboTax Desktop. See this TurboTax Help.
4 weeks ago
Plus I did take the amount of money as I changed employers so maybe that’s why they have that full amount of $2098 and shows federal they took out like $269 so that’s why I was wondering, but I don’t...
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Plus I did take the amount of money as I changed employers so maybe that’s why they have that full amount of $2098 and shows federal they took out like $269 so that’s why I was wondering, but I don’t know. I just pushed my taxes through and it says it was accepted by the IRS so that was this morning. I got a message that I was accepted
4 weeks ago
Here is a link to contact Turbo Tax Customer Service.
4 weeks ago
Is this option not available in 2025?
4 weeks ago
E-filed Quick Employer Forms for my business w-2 filing (one employee) Received email that the filing was submitted on January 18th. I have not received any email since for Accepted or Rejected s...
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E-filed Quick Employer Forms for my business w-2 filing (one employee) Received email that the filing was submitted on January 18th. I have not received any email since for Accepted or Rejected status as of today January 27, 2025. How do I determine the current status of my filing?