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@Repo Business Car  wrote:  "I want to log a complaint."   If you can't reach regular TurboTax customer support, you can report your complaint to the liaison at the office of the president of Intuit.   They say they will respond within 1 business day.   The contact form and a box for explanation of your issue is here: https://www.intuit.com/company/contact/office-of-the-president/

To check on regular tax refund status via automated phone, call 800-829-1954.   Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.   TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.     You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst         Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line. So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead. Then press 1 for "form, tax history, or payment". Then press 3 "for all other questions." Then press 2 "for all other questions." - When it asks you to enter your SSN or EIN to access your account information, don't enter anything. - After it asks twice, you will get another menu. Press 2 for personal or individual tax questions. Then press 3 for all other inquiries It should then transfer you to an agent.    

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.   To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

"Accepted" and "approved" are not the same thing.   TurboTax tells you if your e-file was "accepted" by the IRS for processing.  Only the IRS can "approve" of your refund and issue the refund. To check on regular tax refund status via automated phone, call 800-829-1954.   Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.   TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.     You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst  

Can you clarify your question?    If you are referring to Schedule A for Kentucky itemized deductions, this form is generated from your entries in the federal interview section of the program for deductions.  If you are able to itemize deductions on your federal return, TurboTax will pull this information into your Kentucky return and use the itemized deductions on your state return if it produces a higher tax deduction on your state return.  Please see this link for more information on the differences.   If you need to delete a form, please see this link for TurboTax Desktop and this link if you are using TurboTax Online for guidance on deleting forms.        

You will only be able to electronically file your state return if you e-filed your initial federal and state returns.  Please see this link for more information.  If you did electronically file your original return and first amendment but are not being allowed to e-file again, you would need to mail in your amended return.     The amended boxes on IT-204, Section 1, question C, and the box on the New York Schedule K-1 will need to be marked as amended to file your partnership return accurately.   If this applies to you, please see page 3 and 4 from this link for guidance on where to mail your second amended return to New York.

How did you download the program without the License Code?  Where did you get the download.  You haven’t paid or bought it yet?   You can buy the Desktop program here https://turbotax.intuit.com/personal-taxes/cd-download/ 

What do you mean by "found and successfully installed the download"? Did you pay for the download? If so, you got the license code with it. Go to the first link in the post from DoninGA above for instructions to find the license code. If you did not pay for the download, go to this link to purchase a download with a license code. If you installed a download that you did not pay for, I don't know what you downloaded and installed. Where did you get it?  

See this TurboTax support FAQ for locating the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US?uid=mdp0skuj   See this TurboTax support FAQ for installing the CD/Download software with the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=mdp0ufdm

I want to log a complaint. However, your phone system does not understand the words coming out of my mouth. Whenever I give my name or email it misspells it EVERYTIME. I can't get through to a human easily because the phone system keeps asking me RANDOM questions like: "Are you trying to return..." or " Would you like information on how to..." or "Would you like me to email a copy of...". I'm on the phone 5-6 minutes before I am put on hold for another 4 minutes. 

No, the situation is a bit different for two relatives.   First, the person whose Social Security number is listed on the 1099-INT form will need to report the full amount on their tax return.  Then, they will need to make an adjustment to back out the portion of the interest income allocable to the relative.  Finally, the person who received the 1099-INT would also need to complete forms 1096 and 1099-INT to report the interest income allocable to the relative in accordance with the instructions for Schedule B.   To make the entries on the tax return for the person who's Social Security number is listed on the tax form, please see where do I enter Form 1099-INT. Proceed to enter the information from the 1099-INT form.  Continue on the interview screens until you see "Do any of these uncommon situations apply?". Select the box to the left of I need to adjust the interest reported on my form.  Select continue.     The next screen will allow you to enter your interest adjustment and provide a reason for the adjustment.  Enter the amount of the interest income that is allocable to your relative and using the pull down arrow, select "I received all of part of this interest for someone else (I am a nominee). Select continue.     Your entries here will adjust the interest income reported on your Schedule B.  You should see the amount of interest allocable to your relative on Schedule B, Part I, line 1.   @kinamasi