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it's not an issue with your install, everyone is waiting on it.  ignore the email signup there is a bug requesting info on the wrong form.  The section is expected to open next week 1/21 so check for the s/w update then or 1/22.   see   https://ttlc.intuit.com/community/retirement/discussion/re-when-will-the-ira-401-k-pension-plan-with...   "The target date for Form 1099-R is still 1/21/26.  The wrong form 3903 issue for email sign up has been identified and is in the process of being corrected.     In the meantime, you can use the 1099-R Worksheet in FORMS to fill in your pension amounts to continue tax calculations. "

You have to input it, there is no import.  ItsDeductible shut down 3 months ago, only 100k people were using it apparently.  If you need to get the data you had in ItsDeductible you can request it below, may take up to 15 days to process https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/access-manage-personal-data-intuit-account/L8nCbA0px_US_en_US

The Retirement Income 1099-R section is supposed to become available on 1/21/26.     I don't know if it will happen during the day on Wednesday, or whether it will happen overnight (Wed into early Thurs) with the usual weekly update.   However, projected availability dates are subject to change.

If this is critical feature for you then you can request a refund using the link below.   There are various apps out there that claim to replace the functionality and provide valuations (e.g. Deductible Duck) or you can get valuations at Salvation Army etc, however there is no ability as yet to import donations from these apps into Turbotax.  In the help page on Turbotax there is a comment but not seen any other info about this - "COMING SOON: We’re working on a new tool to help you look up the fair market value of your item. We expect it to be ready soon, but you can file without it."   According to a conversation with customer care, 100k people were using the service out of 40mil returns so they decided it wasn't worthwhile to maintain.   Refund: https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US   Download data including ItsDeductible (if used previously or during the year before it was shut down in October): https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/access-manage-personal-data-intuit-account/L8nCbA0px_US_en_US