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I had a similar problem on the desktop version for 2025 Mac.  No matter what I did, I could not get the continue button to work.  What DID work is that I saved last year's return as not password protected and then double clicked it and when it prompted me for the app I picked the 2025 version and it transferred my data!

Employers have until the end of January to issue W-2's; you are hoping to import it on January 1, so you may have to be more patient. https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-enter-w-2/L55HzdeDr_US_en_US?uid=m68efe36  

No.  No one can call you from the user forum.   Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.   To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh  

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     hhttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US?uid=m6gufxei     https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.  

Did you buy the code for the Desktop program or for the Online version?  I think they are also selling codes for Online in the store this year too.   How to get started with the Desktop program, install and activate it https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd   You can download your desktop purchase here if you have the License Code https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax  

The new 6,000/12,000 senior deduction will be calculated on 1040 Schedule 1-A page 2 Part V Enhanced Deduction for Seniors which goes to 1040 line 13b. It is separate and in addition to the Standard Deduction or your Itemized Deductions on 1040 line 12e. Turbo Tax automatically includes it if you qualify.  And your Social Security can still be taxable as before.     The maximum deduction is $6,000 for each person 65+. The phaseout is 6% of the amount by which MAGI exceeds $75,000 for single or $150,000 for married filing jointly (MFJ). The MAGI is normally the same as your AGI but with some Foreign items from Form 2555 added back in. On a joint return the phaseout is calculated separately for each person, so the 6% phases out for each spouse.

you misunderstand or are doing something wrong becuase the $1150 excess is being withdrawn from your post tax contributions to your HSA. both HSA worksheets must be marked as family coverage Example her w-2  with code W - HSA $5400 includes $1100 contributed by employer (box 1 of w-2 reduced by $4300 her contribution to HSA)   you directly contribute $4300 to your HSA, which you enter in Turbotax  the total contributions to the two accounts is now $9700, which exceeds the family maximum of $8550 by $1150. you indicate to Turbotax in your HSA worksheet that you are withdrawing the $1150 excess FROM YOUR ACCOUNT before 4/15/2026. as such, your HSA deduction is reduced from 4300 to $3150. You are not taxed on the $1150 because you have not gotten a deduction for it. so the both of you have had HSA contributions for 2025 of $5400 +3150 =8550 of which you actually paid $7450. (for some reason congress made the family contribution $50 less than two self-only contributions   if you withdraw the excess from your spouse's account it will be taxed (but then you withdraw nothing from your account so you get a deduction of $4300 box 1 of spouse's w-2 is reduced by $4300 her contributions  then there is the $1150 that is taxable  and your deduction of $4300 for direct contributions the net is  $7450. the same as anove  

You probably have to wait a week or 2 for the forms to be ready to efile.  I think last year was Jan 6 .  For 2023 it was Jan 10.  Are you going to efile or mail the forms?  If you efile the 1096 is not sent but is only for your own records.      

@amharrington2000   I don't understand your  post.  Nothing has changed.  You can always skip around and enter what you have then leave and come back when you get more forms.  Both in the Online version and Desktop programs.