All Posts

I had the same problem and the software updated itself several times.  If there is a bug then the fix should correct the incorrect calculations.  These updates did not do that, it kept the original error.  If you know there is a bug then check to see if it had an impact on the return, don't just do a "We checked your return and everything was great".   Eventually, I deleted the origial 1099-R that TT duplicated and downloaded it again and the problem was "fixed", unfortunatly I had already filed the return with the error and TT support said it was my problem.  I guess I need to double check each and every calculation in TT to make sure it's not creating problems.  Nice design.

If it’s asking for the EIN you are in the wrong place.  You don’t enter Social Security SSA-1099 under 1099R.  It has its own place.  So delete it and enter it here…..   Enter a SSA-1099, SSA-1099-SM or RRB-1099  under Federal Taxes on the left side or top Wages and Income Then scroll down to Retirement Plans and Social Security Then the second line - Social Security (SSA-1099. RRB-1099) - click the Start or Revisit  button

You should be able to use the license code to install the desktop software 5 times.   Contact Support and find out what the problem is with your license/activation code.  Can I install TurboTax on more than one computer?     TurboTax Desktop Download Account

If you use TurboTax Desktop again next year, your unused medical expenses will carry-forward when you transfer your info from this year. Then, depending on which 12 month period you choose on your 2025 taxes, you might be able to use your left over 2024 expenses.  

An invalid SIN or SIN/surname problem report identifies invalid or missing social insurance numbers (SINs) or valid SINs with surnames that do not match. We suggest double-checking the information that CRA has on their record. We also advise clearing your cookies and cache or using a different browser if you are using the online version.   Thank you for choosing TurboTax.

It may help to follow a YouTube video on how to install the download from Amazon to your MAC.  One thing that you need to make sure you are doing is downloading the .dmz file and NOT the .exe. The .exe file will NOT install on a MAC.  That is for PC's. There are a few really good videos on YouTube that will help you with installation and you will  be able to follow along step by step. 

I had this error when submitting my taxes on 4/12.  It evidently duplicated the RMD amount from one of my retirement accounts and even though I clicked the box that said I had no more RMD's it still calcualated a penalty.   I then went back in and amended the return.  I deleted the 401k they secretly duplicated and re-downloaded it and it did the correct calculation.  I called TT help and they told me it was my problem, not their software.  I love it when a company blames their customers for problems.   I've used TT for years, and will now be looking for an altrnative software product that calculates correctly, doesn't duplicate RMD amounts and doesn't blame their customers for the software bugs.