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It's possible you have been a victim of identity theft, if you haven't filed a return.   Unfortunately your only option will be to paper file your return.  I would also suggest you Complete IRS Form 14039, Identity Theft Affidavit and mail it along with your return.   More information can be found here: Identity Theft Guide

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online. Sign in and select a topic to continue your return. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu). Answer Yes in the pop-up to confirm.

Yes, in some cases, you may be able to claim legal fees for your mother's legal matters as a caregiver, particularly if she is a dependent with a physical or mental impairment. You might be able to claim the Canada caregiver credit if you are providing support due to her impairment. Canada caregiver credit Thank you for choosing TurboTax.

Hello @DianeW777   Your answer seems in conflict with 1) IRS guidance, 2) Form 8959 instructions. Feel free to elaborate if you think any of the below is specifically wrong, but the case seems strong.   1) Per IRS guidance, Form 8959 is the form used to document additional Medicare tax withheld and refundable if compensation does not exceed the threshold for filing status.   Source:  https://www.irs.gov/businesses/small-businesses-self-employed/questions-and-answers-for-the-additional-medicare-tax   Q: My wages and self-employment income or my RRTA compensation do NOT exceed the threshold for my filing status, but my employer withheld 0.9 percent from my wages; do I need to file Form 8959? A: Yes. If your employer withheld the 0.9% Additional Medicare Tax from your wages or compensation, and you will not meet the threshold based on your filing status, then the amount that was withheld from your wages or compensation may be refundable to you. Therefore, you need to file Form 8959, Additional Medicare Tax, to document the withholding and to receive a refund of any tax that was withheld in excess of the total tax owed on your individual income tax return.   2) Part V of Form 8959 specifically documents and reconciles any additional Medicare withholding with the total Additional Medicare Tax (actual owed) from line 18 in Part IV. -Line 18 in Part IV computes any additional 0.9% Medicare tax liability and flows to Schedule 2 line 11, and eventually to 1040 Line 23 (other tax owed) -Line 24 in Part V computes additional 0.9% Medicare tax withheld that flows to Form 1040 line 25c -Form 1040 line 25c documents withholding across W-2, 1099, and other forms. Without Form 8959 existing (regardless of income), line 24 does not flow to Form 1040 line 25c.   So, if someone's income is below the additional 0.9% threshold but they had the 0.9% withheld from compensation, line 18 is zero (no liability) and line 24 is positive (some 0.9% was withheld), per the form guidance the positive amount should go to 1040 line 25c and act as a credit. Turbotax is not doing this, and instead is ignoring that Form 8959 exists entirely.       "Based on the employer tax reporting form (form 941) it's not possible to over pay."   It is very possible to overpay/have Medicare over-withheld from employee compensation - I have direct evidence of this. Whatever the employer/payroll system should or should not have done re: withholding is a separate question from how the tax forms operate in reconciling this amount properly. 

If you filed in March, then you return should be processed by now. You can go to your IRS account and see if it shows the balance due.  You will also be able to see if they did send you any letter that may have got lost in the mail.  If you have a balance, you should be able to apply for the payment plan.  However, you can apply for a payment plan prior to them processing and seeing your balance.  To request a long-term payment plan, use the Online Payment Agreement application. Even if the IRS hasn’t yet issued you a bill, you may establish a pre-assessed agreement by entering the balance you’ll owe from your tax return. An online payment agreement is quick and has a lower user fee compared to other application methods. If you are being rejected, maybe try a different computer to see if it is a tech issue?  Otherwise, the IRS is the only one who can tell you what is happening. 

You can ask your question here, free of change, and someone will be able to assist. Or - See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

No, I'm a real human. In the community, we can't see everything customer service can when it comes to your account. We can offer solutions, but when they don't work, we have no other options but to send you to Customer Service.

How you file your return can affect when you get your refund. The CRA 's goal is to send you a notice of assessment, as well as any refund, within two weeks when you file online. eight weeks when you file a paper return. For more information please refer to this link: Tax Refund   Thanks for choosing TurboTax.

Did you file an original return?  If you did, and nothing changed on the amended return, no harm no foul.  Nothing will change. If you did not file an original return and only sent an amended return, you can go to delete a form and delete the 1040X and then file your actual return.    From the left rail menu in TurboTax Online, select Tax Tools (You may have to scroll down on the left rail menu.) On the drop-down select Tools On the Pop-Up menu titled “Tools Center,” select Delete a Form  This will show all of the forms in your return Scroll down to the form you want to delete Select the Form Click on Delete.  Always use extreme caution when deleting information from your tax return.  There could be unintended consequences.