Just opened up TurboTax and was told there was an upgrade, which I downloaded. Then I tried once again to go through e-filing, only to find the same old response: "We need a little more information b...
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Just opened up TurboTax and was told there was an upgrade, which I downloaded. Then I tried once again to go through e-filing, only to find the same old response: "We need a little more information before you can e-file." and ran into the same bug on form 5695. In my case, what causes the rejection is that nothing should be on Line 21 c on the form, but I cannot remove the information there. When I look on the "Forms" listing, I find a red mark at Form 5695, which seems to indicate the form is not complete or defective. All that is marked on Form 5695 is my name and address and a few X's at Yes or No questions, with no numbers at all entered. I don't remember seeing that form when I worked through TurboTax, although I might have forgotten it. Our heat pump was installed in 2022, and that is the only year I find a form 5695 filed. None is included in 2023 and 2024, and the 2025 form does not have any dollar figures and does not work. Something is screwed up and it looks like it's the software for processing 5695. What's going to happen to us if TurboTax never can solve the problem to process our 2025 taxes?