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First you need to check the IRS refund site to see if your refund was issued, and look to see how much they issued.   https://www.irs.gov/refunds   Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.   Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.  You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com              How can I see my TurboTax  fees?    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   What is Refund Processing Service?    

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.     You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst

https://deductibleduck.com   With this, and other comparable programs, I'm not sure why former ItsDeductible users want to use a DIY tax program other that TurboTax, the one they've been using for years. 

Followup question - since her electricity is included in the rent only up to a certain extent (which looks minimal!), last month saw a large increase in the amount billed by the apartment complex, as the bill due November 1 included November rent plus the "excess" electricity for September, according to the October meter reading.  With the electricity bill being charged 2 months in arrears, how is this handled in regards to 529 reimbursement?  Should she make a payment in December (if the apartment complex will allow it) toward the bill due by January 5 for January rent and November (and maybe December) electricity (though in reality, the apartment complex will credit the amount exceeding the November electricity to January rent and not December electricity)?   Should she pay the entire January bill (I'll assume she gets notice of what it is before January 1) in December if we think there is enough time to claim reimbursement from the 529?   Or should she just pay December rent and October electricity on December 1 and submit the charge for reimbursement (along with all the food expenses) for reimbursement ASAP (as soon as she stocks her pantry again for December), and then claim what she actually paid the apartment complex January - May (May rent prorated for 5 days, but the electricity portion which was for March not prorated?) as "room and board" since that's when the charges were paid, though not incurred?  What do we do about April and May (prorated for 5 days) electricity charges that will be billed to her (even if she sublets her room after graduation until the end of the lease) in June and July?

Thanks for the response! On my pay stub it has the current withholding and the YTD withholding. Then there is a separate entry for "extra withholding". So, you're saying that the extra withholding is included in YTD and current total?

i'm not Tom. There is no info yet on the advance program for 2026 (2025 taxes) so if it is offered it's not likely before it starts accepting e-filing - usually January. Note that when it first opens E-filing your return sits on the Turbotax servers until the IRS officially opens e-filing. (in 2025 it was 1/27). Your return can't be accepted until the IRS opens e-filing.   It's up to Turbotax to decide whether to actually grant you the advance. there are certain criteria which must be met.  If granted there are additional fees ($40/45 in 2025) if you use your refund to pay any Turbotax return fees.      this is from the 2025 advance program  How to get Refund Advance instantly* Choose Refund Advance as your refund option When you’re ready to file, select Refund Advance and apply for it in a few easy steps. Open a checking account with Credit Karma Money™ Now that Credit Karma and TurboTax are both part of the Intuit family, we'll help you create your 100% free to open account when you're ready to file. Finish filing and start spending right away You could get your money in as little as 60 seconds after IRS acceptance and can immediately use your virtual Credit Karma Visa ®  debit card.

online is now closed for 2024. when you log into your account you should see "Complete a 2024 return" click on it. you will need to purchase a desktop version to complete your return. you will not be able to e-file. Turbotax will guide you through the steps to transfer whatever data was entered in online to the desktop.      for the future note that it is necessary to complete online and e-file before the filing deadline (generally 10/15 unless a weekend or holiday then by the next business day). if your return is rejected then online remains open to correct and efile but only for a short period.   

online has been closed for 2024. you will need the desktop software to finish the return and you won't be able to e-file. if you started with online, see below to continue the return. in the personal worksheet section either using step mode or forms mode, there is a section for taxpayers who can be claimed as dependents.    in step mode it's under the personal info tab. when you enter or edit your info it's the page following where you enter your name and other personal info. this page will ask if any of these apply and one question is whether you can be claimed as a dependent.     in forms mode the question is in section II of the worksheet   To switch from TurboTax Online to TurboTax Desktop, install the desktop version, sign in to your Intuit account, and import your tax data. Steps to Switch Install TurboTax Desktop: If you haven't already, install the TurboTax Desktop software on your computer. Make sure to select the correct version for the tax year you are working on. Open TurboTax Desktop: Launch the TurboTax Desktop application on your computer. Sign In: When prompted, sign in to your Intuit account that you used for TurboTax Online. Import Data: Select the option to Continue From TurboTax Online. This will initiate the process to import your tax data from the online version into the desktop application. Your return will open once the data transfer is complete. State Programs: If your return includes a state, ensure that you also install the corresponding state program in TurboTax Desktop to proceed with your filing.