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@user17581183846 Please not that as the probate court has not yet approved you as the executor, you should contact your attorney and ensure that you can file the returns as a representative to ensure compliance with the probate courts.

We worked on this for quite some time. In the end, we had to remove any information that was not affecting the tax liability. Specifically, we took out all the box 16 information (deductions, totals, etc) and only entered the total income calculated from w3 and the foreign tax paid. The errors cleared and we were able to proceed.

Are you on the Advantage auto renew plan? You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product.  Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.   How to cancel Turbo Tax Advantage https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/00/25548   If you missed the cancelation deadline for this year's TurboTax product, simply wait until you receive your download, then submit an online refund request within 60 days of receiving your product.

that said if you want to have your voice heard the best thing is to write to the President here, fwiw.  You can also leave feedback within the product itself as someone in this forum suggested to the ItsDeductible people.   https://www.intuit.com/company/contact/office-of-the-president/

desktop s/w is 1% of their revenues and declining 5% annually.  $200mil and 4mil users is not nothing, but is now very much a legacy segment compared to their $20bn revenues elsewhere growing 10% or so.  Unlike the Cracker Barrel logo, this stock moves on mailchimp not Win 10, neither investors nor Intuit cares about losing "low average revenue per return" users as long as online is growing.  They have likely already figured some loss of users that either can't or won't upgrade for whatever reasons, some will convert to online, some to Mac, some to competitors, some of those will come back in 2026; but majority of folks will likely upgrade in the next 6 months and continue their tax process as usual.  Intuit's online strategy is clear and they also seem to be cleaning house a bit - desktop Basic version, ItsDeductible, Mac OS 13 (as expected for unsupported OS), Windows 10, gone.

yurigul,   I found out the hard way that different country pension have different tax treatments depending sometimes on the treaty between the US and that country. If you're asking about German Pension entries. Maybe this would help - just do more research and double check the procedures below if it makes sense. ------------------   Here’s how to enter a German Social Security pension (gesetzliche Rente) in TurboTax. The U.S. generally taxes German statutory Social Security in the same way as U.S. Social Security, so you’ll enter it in the Social Security (SSA-1099) section, not as a 1099‑R. Before you start Gather your German pension statement (e.g., Rentenbezugsmitteilung/Leistungsmitteilung) showing total benefits and any repayments. Convert the total to U.S. dollars. Use either: If Germany withheld any tax, note the amount in USD. Because of the U.S.–Germany tax treaty, that tax often isn’t creditable in the U.S.; you may need to seek a refund from Germany instead. If you’re unsure, you can try the Foreign Tax Credit section and see if TurboTax allows it. Federal return steps Open your return and go to Federal. Wages & Income. Scroll to Retirement Plans and Social Security. Click Start or Revisit next to Social Security (SSA‑1099, RRB‑1099). When asked if you received Social Security benefits, select Yes. Add SSA‑1099. Payer’s name: Enter German Social Security or Deutsche Rentenversicherung. Box 5 (Net benefits): Enter your total German Social Security benefits in USD. Federal income tax withheld: Leave $0 (Germany isn’t U.S. withholding). Medicare premiums: Leave blank/zero (German health insurance is not U.S. Medicare). If you repaid benefits, enter the repayment in the appropriate box. Lump-sum catch-up: If you received a lump sum that includes prior-year benefits, check the box I received a lump-sum Social Security payment and enter the amounts by year. TurboTax will apply the special lump‑sum election to potentially reduce your tax. If filing jointly and your spouse received German or U.S. Social Security, add a separate SSA‑1099 entry for your spouse. Continue. TurboTax will compute the taxable portion (0–85%) based on your overall income. Foreign tax paid to Germany (only if applicable) If German income tax was actually withheld from the pension: Go to Deductions & Credits. Find Foreign Tax Credit and start it. Country: Germany. Category of income: Generally General category income for pensions. Enter the foreign taxes paid (USD) and the tax year. Follow the prompts. TurboTax will determine whether you can claim the credit or need Form 1116. Important: Due to the treaty, German tax on German Social Security paid to a U.S. resident often isn’t creditable; the correct remedy can be a refund from Germany. If TurboTax disallows the credit or you’re uncertain, consult a tax professional. State return steps After finishing Federal, go to State and start your resident state. TurboTax carries your Social Security amounts into the state return automatically and applies your state’s rules: Many states fully exclude Social Security; some allow partial exclusions or phaseouts. If your state asks to confirm Social Security amounts, the software usually fills them in for you. Complete any state-specific questions and finish the state interview. What not to do Don’t enter German statutory Social Security as a 1099‑R or “Other income.” Use the Social Security (SSA‑1099) section. Don’t enter German health insurance premiums as Medicare premiums. If you itemize and meet the medical expense threshold, you may include German health insurance under medical expenses instead. If it’s not German Social Security Occupational/company pensions (Betriebsrente) or private annuities (private Rente) are not Social Security. Enter those in the 1099‑R/pension section as a foreign pension (you’ll enter without a U.S. 1099‑R and provide the details manually). These are generally taxed differently from Social Security. Tips Keep your exchange-rate documentation and the German pension statement with your tax records. If you also receive U.S. Social Security, enter it as a separate SSA‑1099; TurboTax will combine them. If you got a German lump-sum that includes multiple prior years, use TurboTax’s lump-sum Social Security workflow to check for a lower tax result. That’s it—enter it in the SSA‑1099 area, finish Federal, then let TurboTax carry it to your state return and apply your state’s rules.   Hope that helps. Just do more research to confirm the steps make sense. Good luck.

See this TurboTax support FAQ for information on this error - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/troubleshoot-installation-running-turbotax-windows/L79TYvMhM_US_en_US?uid=mfzreeqj

Yurigul,   I entered my British equivalent of Social Security (The UK Old Age Government Pension) as additional income and back in this LONG thread there are discussions about how to do this.  I have now done it for 3 years running and my UK Gov Pension is taxed as income.  I do not get taxed at source for my UK Government Pension or my UK Private company pension as I set them up with the UK Income Tax Authorities to be non-taxable, so I have no foreign tax credits to account for.   You might want to consider either reading the entire thread on this topic or just get with TT and pay the required support time charges to answer your questions.   I did that the first time I had the question about where to input foreign pension income and unfortunately you have to screw around a bit with TT to enter the data.  If I recall you actually have to enter a "made up" W9 number to get it to work, but it's in the thread somewhere.  Unfortunately I just don't have the time to pull my files and go back into the input data.   All the best to you as you hunt for the answer.  

Did you go to this website for the 2023 TurboTax Business edition? - https://turbotax.intuit.com/personal-taxes/past-years-products/   If so and you are unable to purchase the software then you will need to contact TurboTax support.  Use the key words Billing Issue See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm