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If you did not file a 2020 return you can still file the return by mail now, but you will not receive a refund.   A 2020 refund has been forfeited and will not be paid to you by the IRS.  If you owed tax due for 2020, it is still owed with late filing penalties and interest.      E-filing is closed for 2020 tax returns.  The only way to file a 2020 return is to print it, sign and date it in ink, and mail it in.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.  

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

Hi @clamp1455  If you're in TurboTax Online, select "Intuit Account" on the bottom left of your screen. You can also log into https://accounts.intuit.com/  Under "Products & billing" and "Payment methods", you may find what you're looking for. Be sure you're in the correct account.  Here's a related help article: I need help signing in to my Intuit Account Another option is to search keywords in your email inbox.   

You stated that "grants covered my tuition".   There is a tax “loop hole” available to claim an education credit, for the parents of students on scholarship. The student must be half time or more.  The student reports all his scholarship, up to the amount needed to claim the American Opportunity Credit (AOC), as income on his return. That way, the parents  (or himself, if he is not a dependent) can claim the tuition credit on their return. They can do this because that much tuition was no longer paid by "tax free" scholarship.  You cannot do this  if the conditions of the grant are that it be used to pay for qualified expenses. Using an example: Student has $10,000 in box 5 of the 1098-T and $8000 in box 1. At first glance he/she has $2000 of taxable income and nobody can claim the American opportunity credit. But if she reports $6000 as income on her return, the parents can claim $4000 of qualified expenses on their return. Books and computers are also qualifying expenses for the AOC. So, extending the example, the student had another $1000 in expenses for those course materials, paid out of pocket. She would only need to report $5000 of taxable scholarship income, instead of $6000. The IRS actually encourages use of this technique. From the form 1040 instructions: “You may be able to increase an education credit if the student chooses to include all or part of a Pell grant or certain other scholarships or fellowships in income. For more information, see Pub. 970, the instructions for Form 1040 and IRS.gov/EdCredit".  PUB 970 even has examples of how to do the “loop hole”. A student, with little or no other income, can have up to $15,750 of taxable scholarship and  working income  (in 2025) and still pay no income tax. 

Just out of curiosity, the inherited IRA and stocks account that isn't part of the estate, does that qualify for the state of Pennsylvania, too? My father willed everything to me (house, small piece of land, 2 cars, checking/savings) and also had both an IRA and stocks account that had me listed as the beneficiary. If the stocks and IRA accounts aren't part of the estate, then I should not owe inheritance tax on that, correct? As of today, I'm being charged 4.5% on what I inherited for the inheritance tax. Including the IRA and stock accounts. 

Do you mean your Advantage membership?   TurboTax Advantage Program: If you signed up for the Advantage program, you should have received an email in August reminding you that you enrolled, and another one in October reminding you to update your credit card information before the charge was incurred on your account. Did TurboTax have the correct email for you?  Check your spam mail if you did not receive the emails.   To cancel Advantage account https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio... If you get charged for the Desktop program but can't install it, Turbo Tax has a special offer to move to the Online version. See info at the bottom of this Windows 10 End of Life article…… https://ttlc.intuit.com/community/articles/community-news-announcements/turbotax-windows-10-desktop-...