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No one in the user forum schedules calls.   Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.   To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh  

Well...hard to know what the issue is in this Public Forum.   1)  Make sure you've entered all your income first.  Shouldn't matter but might. 2)  If you are married and filing separately (MFS), you do have to file the same as your spouse...either both Std Ded, or both itemized.....maybe you set that wrong. 3) If you made any stock donations to a charity, the Form 8283 isn't ready until 4 Feb.  Maybe that is affecting it "somehow". 4)   Unless some of the itemized deductions you think you have, really aren't. ....(added later)  Like any 2025 4th Qtr state tax paid in January 2026, those weren't actually paid in 2025 so don't get added to Federal 2025 itemized deductions....

Your amended return was not e-filed.    It has to be filed by mail.    Print it, sign and date it in ink, and mail it in.   Use a mailing service that will track it so you will know the IRS received it, like certified mail, because you will have a long wait.   Do not expect quick results from amending. It can take four months or more for the IRS to process an amended return.     You can watch for information here: https://www.irs.gov/filing/wheres-my-amended-return  

See this IRS article for more information: What should I do if I entered an incorrect routing or account number for direct deposit of my refund? Did the replies above answer your question? If so, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.  If you’d like to change subjects, Select a Topic and find the button to Post your Question.  Thanks for visiting the community, @rnjajohnson ! 

Can you confirm you are accessing the Quick Employer Forms (QEF) from within your TurboTax Business software?   If you access the QEF website directly, it is not recognizing your Business Software purchase, resulting in the "purchase here" prompt you are seeing.   These are the steps to make sure you can get to the online forms: Open your TurboTax Business 2025 software on your computer. Go to the Federal Taxes tab (or the Welcome screen if you haven't started a return yet). Look for a section or link labeled Prepare W-2s and 1099s for my employees or contractors. When asked how you want to prepare these forms, select the option to Prepare them online using Quick Employer Forms. The software will open a browser window and automatically pass your credentials and "paid" status to the QEF website. If the software still leads to a purchase page, a browser cookie or cache issue is likely preventing the connection between the software and the website.   If these are the steps you are already using, here are some things to try: Clear Browser Cache: If you are using the online version, close the QEF window, clear your browser’s Cache and Cookies, and then click the link in the TurboTax software again. Try a Different Browser: If your default browser (e.g., Chrome) is stuck in a loop, try another one like Firefox or Edge. Try an Incognito Window: Open your browser's Incognito or Private mode and then try the link from the software again. Check for Updates: If you are using the desktop software, make sure it is fully updated. You can do this by going to Help > Check for Updates.   Employer Quick Forms FAQ

See this article for more information on upcoming dates: Tax year 2025 calendar: Important federal dates and deadlines Did the reply above answer your question? If so, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.  If you’d like to change subjects, Select a Topic and find the button to Post your Question.  Thanks for joining the community, @paneshia28! 

Did the replies above answer your question? If so, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.  If you’d like to change subjects, Select a Topic and find the button to Post your Question.  Thanks for joining the community, @amylogan10 ! 

You become a REP by meeting the statutory requirements of a Real Estate Professional (REP)… it converts your rental income to NON-passive status, rental losses can be written against your wife’s W2 income and your own 1099 income AND ALSO income can be written against the interest on a Heloc/Mortgage on your rental house, even if used toward the purchase of a personal home. That interest paid is still deductible on Schedule E, because the focus is not the USE of the borrowed funds, (as an REP it’s all NON-passive), but the SOURCE of the borrowed funds, a business rental Heloc/Mortgage. This is different from a Passive Interest. As detailed: IRS Rules Supporting 100% Deductibility Publication 535 (Business Expenses): Interest on debt used to acquire, build, or improve rental property (or secured by rental property) is deductible as a business expense on Schedule E. The IRS focuses on what secures the loan, not what you ultimately use the money for. Section 163 (Interest): Business interest (including on rental real estate) is fully deductible if it meets the business purpose test. When the debt is secured by the rental, it qualifies as business interest — even if proceeds are used personally (e.g., primary home down payment). IRS Case Law & Rulings: Courts and IRS rulings have consistently allowed interest deductibility on rental-secured debt when the loan is used for personal purposes (e.g., buying a personal home), as long as the debt is secured by the rental property and the taxpayer is actively engaged in the rental business (which you are as REP). That’s what the LAW says, but plenty of experts will go back to the Passive situation. and talk about tracing the use of funds for less than 100% deductibility . For REPs in NON-passive, ACTIVE participation by Sec.163 it’s the SOURCE, a rental business property that matters, not what it’s traced to. Wer’re taking being a REP with ACTIVE(NON-passive) status versus Passive participation. So prove me wrong please.

The Refund Advance is not available to everyone. Make sure you meet the eligibility listed below.   Here are a couple things to check: If you are using a TurboTax partner affiliate link to use the software, the Refund Advance will not be available. If you select the 5 Day Early Refund Delivery, you will not see the Refund Advance option, but you can return to the refund selection page and find all the options listed. See this resource for more information:  Offer details and disclosures for the Refund Advance  program   Refund Advance Eligibility Here are some of the eligibility requirements to qualify for a Refund Advance loan: You’re 18 or older Your expected federal refund amount is $500 or more You’re not a resident of North Carolina, Connecticut, or Illinois You’re e-filing your federal tax return with TurboTax Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862 You aren’t filing on behalf of a deceased taxpayer You must report income on a Form W-2, 1099-R, or Sched C You must open or have an existing Credit Karma Money™ checking account

You can change the email address associated with your account through your account settings.   Intuit uses a single sign in system for all Intuit products, so changing it here will also update it for any other Intuit products you use, such as QuickBooks or Credit Karma.   To Change Your Email Address: Select Intuit Account located in the lower-left corner of your screen (near the Sign Out button). On the Account Manager page, select the Sign in & security menu. Select the Email address section. Enter your new email address and then enter it again to confirm. Enter your current password when prompted to verify the change. Select Save. Check your new email inbox for a verification link from Intuit and click it to finalize the update. If you can't sign in at all, you can go to the Intuit Account Recovery page. This requires you to upload a photo of a government-issued ID to verify your identity.