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I reviewed the IRS instructions for Form 1116 and concluded that my foreign tax credit is $0.  Apparently, the TurboTax online doesn't populate Form 1116 if the tax credit is $0.  It would be nice if TurboTax would show the calculation.

The easiest way to correct this entry (if you can't fix the amount you already entered) is to delete your state return and start over. TurboTax will repopulate the state return with the original information before any changes you made.   You can delete your state return in TurboTax Online as long as you haven't paid yet. Open or continue your return. Select State Taxes from Tax Home. On the Status of your state returns screen, select the trashcan icon next to your state, then select Delete. If you’ve already paid your state fees, you can’t delete your return, but you can start over by selecting Start Over next to your state return on the Status of your state returns screen.   If you're using TurboTax for Desktop, open your return and go to File >> Remove State Return in the TurboTax menu at the top. Then go to State Taxes to create a new state return.

@user17757653977 wrote: Now I want to use my pc instead of online  See https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/switch-turbotax-online-turbotax-cd-download/L8oxEJNu5_US_en_US

The Taxpayer Advocate Service for IRS says, Once you have signed up for your online account, you can check your tax transcript for updates to your tax return. If you see code 570, that means that there is a delay in processing your return. This doesn’t necessarily mean that there is anything wrong with your return, but you may receive a request for additional information – including a request to verify your identity. Once the IRS has sent a notice or letter asking you for additional information, you may see code 971. Make sure you check your mail to ensure that you receive your letter or notice and respond in a timely fashion so that your tax return can continue processing. And don’t forget to report any address changes to the IRS to make sure that your letter can reach you. If you feel that you have not missed any IRS communications, then please see the Taxpayer Advocate Service Contact us page.

Thanks for the quick reply.  I forgot to mention that I obtained the online transcript and it shows on Line 41 the entire overpayment (not adjusted for interest owed using either my calculation or the DOR's calculation) and fails to state how much, if any, was applied to TY2025.  I also tried running the "Where is my refund?" tool on the DOR portal, but it only works with the current (TY2025) tax returns, not any prior years.  Any other suggestions?

Please note that the TurboTax desktop software editions all include the same forms, schedules and worksheets.  The higher editions only provide more help and guidance.   If using the TurboTax Deluxe desktop editions for Windows, click on the Upgrade TurboTax link at the bottom right of the desktop program screen.

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.  If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab.  

the company that manages the fund(s) (e.g. Nuveen etc) will issue a supplemental tax letter which breaks down the state %s so check their website for this information and use that to calculate the amount by state.   you don't ned to enter every state into Turbotax just your home state, territories (e.g. Puerto Rico) usually exempt from state taxes, and the rest that is taxable in your state you can input as "Multiple States".  Check the outcome on your state return usually handled as an "addition" adjustment to Federal income for the amount that is state taxable.

Here are the procedures for both the computer and the phone.   TurboTax Online Sign in to your TurboTax account. Go to My Info and look for the File an extension option. In some versions, it appears under Tax Tools in the left menu. Follow the prompts to e‑file your extension (TurboTax submits Form 4868 for you). TurboTax Online Sign in to your TurboTax account. Go to My Info and look for the File an extension option. In some versions, it appears under Tax Tools in the left menu. Follow the prompts to e‑file your extension (TurboTax submits Form 4868 for you).

When using tax software such as TurboTax, be sure to select the correct credit type for qualifying Solatube products. ✅ Use: Residential Clean Energy Credit (IRC Section 25D) ❌ Do not use: Energy Efficient Home Improvement Credit (IRC Section 25C) If your tax software is asking for a QMID (Qualified Manufacturer ID), you are likely in the wrong section. Solatube solar-powered products do not require a QMID number.