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Try removing all spaces, dashes, or special characters, entering only alphanumeric characters. If it still fails, try using an Incognito/Private browser window, clearing cache/cookies, or skipping the field, as it is not required for federal filing.    @cbarton713676 

You can enter this by selecting Federal > Deductions & Credits >  Deductions & Credits Summary > Retirement and Investments > Traditional and Roth IRA Contributions > Start or Revisit, then completing the interview.   If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.

Where do you need help? You can post a question here, and we can attempt to assist you.    Get expert assistance by calling us at 1-800-4-INTUIT (1-800-446-8848). In addition, the TurboTax support page provides other resource links and help tools.   @shakirabdushshakur818 

You can find out what bank account and date you used for your payment by looking at your Electronic filing instructions.   You can find your electronic filing instructions as follows:   For TurboTax Online you can  Sign in to your TurboTax account, and  Go to Tax Tools   Go to Print Center   Select return type Select Print, save or preview this year's return, then  Select to include federal/state returns and worksheets.   If you have already filed: Click on Add a State (you won't actually add one) to re-enter the return and access the Print Center.  Look for your Electronic Filing Instructions   For TurboTax Desktop you can: Switch to Forms Mode by clicking the "Forms" icon in the top right of your TurboTax screen. In the left panel, scroll down the list of forms and  Click on Filing Inst page 1 and 2. It will appear in the right panel of your TurboTax screen   Click here for Where can I find my direct deposit account information after I've e-filed?    Please return to Community if you have any additional information or questions and we would be happy to help.

I am assuming this is for NY, as NY is very particular about the document entry. Enter the first 3 characters after, not including "IDUSA".  Some other users experienced errors with incorrect issue and expiry dates, so double check they are correct and not swapped as well.    For more information, see Where do I find my document number so that I can e-file my New York return?   If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.

Go back to the beginning of the file steps.   You can file the federal by itself first and then file the state later.    But you can't file the state before you file the federal.    But you don't have to send them both together.    When you get to the filing screen, uncheck your state return so TurboTax will only send the federal.       How do I e-file my state after I already filed my federal?

You can post a question here, and we can attempt to assist you.    Get expert assistance by calling us at 1-800-4-INTUIT (1-800-446-8848). In addition, the TurboTax support page provides other resource links and help tools.   @occarter07