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@Bsch4477 The flex loans are a very new thing for this year and are not tied to the user's return being accepted by the IRS.   These are loans for which the users will pay interest; they do not even have to use TT to prepare their return.  They just have to re-pay the loan....with interest.   https://turbotax.intuit.com/personal-loan/   @8282828 There should be a phone number on the screen for the loan that you can call.   This is too new and we know little about these "flex loans."

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/     https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US?uid=m6gufxei     https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0 You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.

yes general lifespan for Apple H/W based on the OS support seems to be about 7-8 years.  when you get to the point of replacement, check out Mac mini as an option rather than another iMac.  I got an M4 last year to replace a 2015 iMac that got stuck on Mac OS 11, using dual Dell monitors, works great and cheaper solution.

Appreciate the response, some more details below:   Questions:   You can contribute for 2025 up through April 15, 2026, so you have plenty of time to figure things out.  Do you know at this point, whether you qualify for a Roth IRA or will be doing a backdoor conversion? I will need to do a backdoor conversion for 2025 contributions I assume you made the regular withdrawal in 2025 while preparing your tax return?   No, the withdrawal was made in 2024 after realizing my income would have exceeded the limits. All of the contribution/withdrawal actions took place during calendar 2024 Does your 2024 form 5329 contain a 6% penalty on part IV line 25? Yes, line 25 contains a 6% penalty Do you have any pre-tax money in any traditional IRA account? No pre-tax money. There's a few hundred there, can't recall if I didn't convert all of it or what happened, but it was contributed during CY2024 Did you make the 2024 contribution before April 15, 2025, and did you report the pre-tax contribution on your 2024 tax return? Not sure I understand the second part of this. 2024 contributions were made during CY2024 using post-tax money and I did not deduct the contribution during filing   Principles   It is too late to remove the excess Roth contribution in a way that will avoid penalties in 2024.   If you reported the excess contribution using form 5329 on your 2024 return, then there is nothing to amend for 2024.  However, you will need to amend if you did not also report the traditional IRA contribution.   I'm ok with the penalties paid for 2024 filings. The goal is to ensure there are no recurring penalties or issues going forward.    It doesn't just "look like" you made excess contributions, you did in fact make excess contributions.  If you made both a $7000 Roth contribution and a $7000 traditional IRA contribution for tax year 2024 (prior to April 15, 2025) then you contributed $7000 excess.  That's what actually happened no matter what you intended.  Not disputing excess contributions, just noting that net inflows (looking at contributions & withdrawals) into all IRA accounts were still under the annual limit, though I suppose that doesn't matter from a tax perspective   Conversions happen when they happen, they are not retroactive like contributions.  So if you made a 2024 contribution in 2025 (before April 15), and then did the conversion a few days later in 2025, the contribution is reported on your 2024 return but the conversion is reported on your 2025 return. This is perfectly ok and not a problem, the conversion is still tax-free as long as you don't have other pre-tax funds in any traditional IRA.    The regular Roth withdrawal you made in 2025 will be reported on a 1099-R for 2025, and when you add that to your tax return, it will remove the holdover excess contribution, so there will be no ongoing penalty (but you still can't remove the penalty from the 2024 return).    This situation will not interfere with a normal "backdoor" IRA for 2025.  You can make a non-deductible contribution to a traditional IRA for 2025 (any time from now until April 15, 2026), and convert it to a Roth IRA.  As long as you have no other money in a traditional IRA, the backdoor conversion will be tax free, and it will not interfere with the issue of clearing the 2024 excess.    If I'm understanding correctly, there's nothing that must be done before Dec 31st, I have until Apr 15 2026 to put money into my IRA for CY2025? Can I do a backdoor conversion for 2 years at once? $14,500 for 2025 & 2026 in one go?   Thank you

I think I'm more miffed at Apple than TT about this.  The cynical side of me sees it as an obvious ploy to try and force people to throw away perfectly good hardware every few years and buy new.  I would sooner switch to the Windows version of Turbo Tax (running in Parallels) than buy a whole new iMac just to do my taxes.   For now, HR Block seems the easiest answer.

Thanks for the reply. The problem is that I can't figure out what email he used to buy the subscription. I have already found three different emails that he created and I canceled those subscriptions. There is some email account out there that is getting the notice of renewal but he no longer is able to remember what he did. So, when you try to talk with support, they want the email address so that they can verify his identity. If you don't know what the address is, then they try an account recovery list with possible emails. That stopped three accounts but there is another one out there that is hitting him with charges.   Turbotax doesn't have a tool to handle tasks that people do when their minds are not working as good as they did. 

yup Intuit's position for a while has been to not support their s/w on unsupported OS versions which Apple has been rolling off annually, while HRB has been less strict.  If you use other third party apps like MS 365 or Adobe you'll probably stop getting updates for those also.

Doesn’t he get an email each year when they are going to charge for the Advantage auto-renewal?   And when it’s ready to download?   That should tell you what email address is being used.   If he hasn’t deleted his emails I would check back through them and check the spam or junk folders.   Gee, if you can find his Advantage account you could download and use the program yourself.  

Thanks. The support people were helpful last time but very tentative about helping due to privacy issues. They wouldn't know if I'm a scammer so I understand that they have to be careful. They would only provide the account recovery link and I cleaned up a lot.   I'll try a few more things and then eat the $84 each year because of all the effort it takes to stop this nonsense.   I appreciate the quick reply and ideas!  

Does this situation fit the phrase Poetic Justice? I just checked the Amazon price for H&R Block Tax Software Deluxe + State 2025, and I was astonished to see such a low customer review rating, with numerous one-star reviews. At this writing, all of the one-star reviews (which amount to a whopping 41%) complain that it DOES NOT WORK ON WINDOWS 11.  Check it out. It's almost comical. Here's an excerpt from one of the reviews: "Will NOT work with Windows 11. Hard to get anyone to help me. Getting ready to say it was a mistake to buy it and get Turbo Tax."

Thanks. I tried the account recovery last year when the charge hit his account. It took a lot of effort but I got a list of possible accounts. I deleted all of them but the charges still come in. In some cases, his emails are old (like Compuserve and AOL!) and no one knows how to get into them.    I don't want to close his credit card. He's had it forever and there is stuff linked to it. Plus, if something goes wrong, he's unable to participate in the conversation. The charge card company is very insistent that he answer all questions and they are pretty harsh with me on the phone if I step in to help. Very frustrating.   Thanks for the quick responses and great ideas! I may try the recover site again.