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Sorry it's too,late to start a 2024 or prior online return or use the mobile app, either on Turbo Tax or the IRS.  And too late to efile.   If you need to do 2024 or prior you can buy the Desktop download here, TurboTax 2022 Prior Year Tax Prep - File Past Years' Taxes You will need Windows 10 or Mac OS Ventura 13 or later to install 2024.   If you can't install the Desktop program or if you have a simple return and want to file for free, you can print out the blank IRS forms and fill them out by hand.   Here are some basic forms….. Here is the IRS 2024 Form 1040 https://www.irs.gov/pub/irs-prior/f1040--2024.pdf or if you want bigger type use 1040SR for Seniors, https://www.irs.gov/pub/irs-prior/f1040s--2024.pdf And 2024 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2024.pdf Sch 1 : https://www.irs.gov/pub/irs-prior/f1040s1--2024.pdf Sch 2 : https://www.irs.gov/pub/irs-prior/f1040s2--2024.pdf Sch 3 : https://www.irs.gov/pub/irs-prior/f1040s3--2024.pdf   2024 EIC and Tax Tables https://www.irs.gov/pub/irs-prior/i1040tt--2024.pdf Then when you do file 2025 enter 0 for the 2024 AGI since you are filing 2024 late. You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.  

Here are somethings you could try to resolve this:   Go to the banking screen, click on the routing number field, and hold down the Backspace/Delete key on your Mac completely to remove all data. Manually re-type the routing number—do not copy and paste. If this does not work: Switch to "Forms Mode" on your Mac Open the "Info Wks" Locate the banking section If the box looks yellow or contains characters like 123456789RoutingNumber, delete everything in that box Re-type only the 9-digit routing number.  

there is definitely a turbotax bug here being denied nor fixed by intuit , regarding box 11,  where e-filing is blocked. this is my 10th year of a nonqualified plan via a w2 (or w2c) with no state ID and no state wages.  and this is the first year with this problem.   i am\have been a resident in a state with no income taxes. also have tried "NA" for state ID, and 0 for state wages, although this never match any of my nonqualified w2 received electronically by the IRS. it appears there is some interview conflation with a 457 plan, which i most certainly never had.   it goes without saying the sad decline in turbotax quality EVERY year.

This was the first time I had to use their service regarding any investments. I tried to use chat and the person that was helping me essentially hung up on me. She was not helpful at all and she essentially told me she would not help me. I doubt I will ever use this service ever again. It was not helpful at all, it took 3 more hours than it should have and it made me pay about 200 dollars more than I should have paid. I was lied to..  

Per the IRS, "If it's been at least two weeks since you sent the payment to the IRS and your financial institution verifies that the check hasn't cleared your account, call the IRS at 800-829-1040 to ask if the payment has been credited to your tax account."     If the check has not cleared and the IRS has not received the payment, you should place a stop payment on the check and make a new payment.     Electronic payments are more secure, to see the payment options available with the IRS visit:   Make a payment

You read my response and yet, did not understand it.  You got to the 4th word and spun off on an unrelated, irrelevant tangent.   Apparently, you've been having a very bad day? week? at work. It's not going to get better between now and the 15th.   Take deep breaths and please stop taking out your stress on the customers.

You might have logged  in under a wrong account.  To find the account where your 2024 return is:   First, sign out of your account Go to our Let's get you signed in page Enter your email address, phone number, or user ID We'll send a code to either your email address or your phone Enter the code we've sent you We'll show you a list of your accounts. Select the one you want to sign in to.