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Transfer your 2024 tax file at the very beginning, before you enter any 2025 information into your new 2025 return.   How to transfer last year’s return?    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-year-return-turbotax-online/L279eUvY2_US_en_US?uid=m6ayqk1s  

That $40 "refund processing " fee has existed for many years.   Perhaps you just never noticed if you have been paying your fees before you e-file.   The "refund processing" fee is incurred when you choose to pay your TurboTax fees by having them deducted from your federal refund by a third party bank, instead of paying upfront using your credit or debit card before you file.       You do not have to choose "refund processing."    Pay before you e-file, using your own credit or debit card.   REMOVE REFUND PROCESSING FEE   https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund-fees-turbotax-online-change/L7UxC6ZZp_US_en_US?uid=m6r4xelq  

@MarilynG1 I tried to do this, but there isn't a way to download the online tax file to import into the desktop software. You can see from the attached screenshot, there isn't an option. I also attempted to continue an online return from the desktop software, but when it imported, it didn't carry over the data from the crypto .csv uploads, so that is not a solution either. So now I've paid for desktop Premier, but I can't actually complete my taxes, even with your suggested online workaround.

If you do not mail your 2022 return by April 15, 2026 you will forfeit the refund if there is a refund shown on the Form 1040.   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery        You will be able to access the 2022 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.       Start a 2025  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   Online tax preparation and e-filing for 2022  returns is now permanently closed.    Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2022 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe   If you already paid for your online software you can ask customer support for a download of the desktop software.   They are available from 5 a.m. to 9 p.m. Pacific time   https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number     If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.    

Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.   TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.     You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst         If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund before early March   https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds-delayed-due-path-act/L5jnQJsBi_US_en_US   Note:  “Accepted” is not the same as “approved”.  TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing.   Only the IRS can approve of the refund, which is a later stage of processing.  If the IRS approves your refund they will provide a date for the refund to be issued.   FROM THE IRS WHERE’S MY REFUND SITE: https://www.irs.gov/wheres-my-refund How it works Where's My Refund shows your refund status: Return Received – We received your return and are processing it. Refund Approved – We approved your refund and are preparing to issue it by the date shown. Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.    

Paid tax preparers use form 8879, so that form is never provided by TurboTax which cannot be used by paid tax preparers.   You are permitted to use TT to prepare and e-file a tax return for a family member as long as you have their permission.   Any return prepared using TurboTax will show that it was "Self-Prepared" as if the primary tax payer prepared it.   

There is a HUGE problem in TurboTax Premier (desktop) version with crypto transaction importing.  In short, every method of import crypto transactions is broken this year.  I do not know how TurboTax DEV Team managed to FUBAR the desktop version so horribly, but one aspect of this is that they REMOVED the CSV file import option which we and thousands of other customers used reliably in past years to import crypto transactions into the Premier desktop version.   Good news.  After spending two days researching this with the help of Claude, we did find a workaround.  It is not a fix.  The TurboTax Desktop software DEV team needs to create a patch to fix this.  This is merely a workaround to get you to be able to efile in time.   Please copy this article I wrote into Word and print it out.  Study it.  It is correct, as we just went through this today and we documented the issues and the workaround for the benefit of everyone.  As for me, I will be seeking a refund for my copy of TurboTax Premier, and I encourage others to do the same.  This is the only way to let Intuit know that it is not Okay to release buggy software that does not meet the IRS's new guidelines for 1099-DA reporting.  Shame on the TurboTax DEV team.  Hurry up and fix this. ******* TurboTax Premier Desktop 2025: Broken Crypto Import Features & The Only Known Workaround Platforms affected: TurboTax Premier Desktop 2025 (Windows & Mac) | Crypto tax software: SUMM (formerly Crypto Tax Calculator) | Tax year: 2025 (filed in 2026) Written for the TurboTax Community Support Forum and shared with SUMM Support. Based on direct user experience, two days of troubleshooting, and confirmed research into TurboTax's own documentation.     The Problem: Every Crypto Import Method Is Broken in the TurboTax Premier (desktop) Version TurboTax Premier Desktop is marketed as fully supporting cryptocurrency tax reporting, including capital gains and staking rewards. For tax year 2025, this claim is false in a very specific, show stopping way: every import method that crypto tax software users rely on is either broken, silently removed, or generates the wrong IRS form.   Issue 1: The TXF Import Generates the Wrong Form TXF has long been the standard file format for importing investment data into TurboTax Desktop. Crypto tax platforms like SUMM export a TXF file, and users import it via File > Import > From Accounting Software.   In tax year 2024, this method silently generated a 1099-B entry, instead of the now-required 1099-DA (Digital Asset Proceeds From Broker Transactions). The IRS mandated Form 1099-DA for all digital asset transactions beginning with tax year 2025. Filing crypto transactions under 1099-B when the IRS expects 1099-DA risks form mismatches, processing delays, and potential audit flags.   This is entirely Intuit's failure. Koinly, another major crypto tax platform, confirmed publicly that TurboTax has not updated its TXF format to support 1099-DA, and that no crypto tax software provider can generate a TXF file containing valid 1099-DA data. Intuit had years of advance notice that 1099-DA was coming.   Issue 2: CSV Import Has Been Silently Removed CSV import was advertised as a feature of TurboTax Desktop Premier and worked in prior years. In 2025, it errors out or is simply absent. TurboTax's own support documentation now states plainly: "Gain/Loss CSVs are no longer supported in TurboTax."   In community forums, a TurboTax representative acknowledged the issue and promised restored functionality by mid-February 2026. It is now late March 2026. The fix has not fully materialized. The product continues to be sold without disclosure of this limitation.   Issue 3: PDF Import Does Not Exist in Desktop Premier Both SUMM's AI support and Koinly's published guide describe a PDF upload workflow that includes a screen offering "Enter a different way" followed by an upload option. Neither support resource discloses that this screen exists only in TurboTax Online Premium -- not in TurboTax Desktop Premier.   SUMM's own step-by-step guide for PDF import states explicitly at the top: "You will need your Summ TurboTax PDF report and a TurboTax Online account." That single sentence, easy to miss, is the only acknowledgment that the entire workflow is Online-only. Desktop Premier users who followed these instructions wasted significant time looking for screens that simply do not exist in their software.   Issue 4: The Online Bridge Workaround Cannot Save an In-Progress Desktop Return Multiple sources -- including TurboTax's own community moderators -- suggest starting a free TurboTax Online return, importing crypto there, and then exporting the file to Desktop. This workaround is real and ultimately functional (see solution below), but it comes with a critical limitation that is almost never disclosed upfront:   Data entered into TurboTax Desktop for the current tax year CANNOT be transferred to TurboTax Online. The transfer only works in one direction: Online to Desktop. There is no merge or piecemeal import -- opening an Online-exported .tax2025 file in Desktop replaces the entire existing Desktop return.   This means any user who had already partially completed their Desktop return -- entering Social Security income, interest income, K-1 forms, 1099-Bs, trust distributions, and other items -- would lose all of that work if they attempted the Online bridge at that stage. We discovered this the hard way.     The Workaround: Step-by-Step The following method is confirmed to work as of late March 2026. It requires abandoning your in-progress Desktop return and starting afresh via TurboTax Online Premium, then transferring the partially completed return back to Desktop. It is not elegant, but it is currently the only fully reliable path for Desktop Premier users who need proper 1099-DA crypto reporting.   IMPORTANT: Do this BEFORE you begin entering other tax data in Desktop Premier. If you have already entered significant data in Desktop, completing the entire return in Online Premium may be faster than starting over.   Step 1: Prepare Your SUMM Reports Log into SUMM and go to the Reports page Confirm your report period is January 1 - December 31, 2025 and tax settings are correct Download the TurboTax - Capital Gains Report (PDF version) -- this is the file you will upload to TurboTax Online   Step 2: Start a Free TurboTax Online Premium Return Go to turbotax.com and sign in or create an account Start a new 2025 return -- select Premium when asked which version you need You do not pay until you file, so this step is free When prompted to transfer last year's data, upload your 2024 .tax2024 file from your computer to pre-populate your name, SSN, address, and carryover figures   Step 3: Import Your Crypto Capital Gains via PDF Upload In TurboTax Online, go to: Federal > Wages & Income > Investments and Savings Click Add/Edit next to Investments and Savings Click Add investments When asked to choose a crypto service, do NOT click Connect -- instead click "Enter a different way" Select "Upload (Files from this device)" and click Continue Drag and drop your SUMM TurboTax Capital Gains PDF into the upload area TurboTax will process the PDF and extract your transactions automatically If you see a NEEDS REVIEW flag: click the pencil/edit icon on any flagged transaction, then click Back without making changes. TurboTax will reload and correct descriptions will appear. This is a known TurboTax display bug, not a data error.  You can correct these review flags individually, or in bulk.  This is another minorTurboTax bug. If the upload fails due to transaction volume: split your SUMM PDF into two smaller files and repeat this step for each file as a separate import session If the first PDF version fails entirely, download the "TurboTax - Capital Gains Report (Alternate)" from SUMM and try that version instead   Step 4: Enter Staking Income Separately Staking rewards (e.g., Solana staking income) are NOT included in the capital gains PDF and the total must be entered manually regardless of which import method you use.   In TurboTax Online, go to: Federal > Wages & Income > Less Common Income > Miscellaneous Income, 1099-A, 1099-C > Other Reportable Income Click Start or Add Select Yes when asked if you received other taxable income In the Description field, enter: Crypto staking income - Solana (or whichever network applies).  [Note: Some crypto tax will generate an Income Report and/or it will create a Schedule 1 Form. On Schedule 1, the total is found in Section 1, Line 8v.] If you have other crypto income types such as airdrops, click Add Another and repeat for each There’s another bug in TurboTax Premier: even after correctly entering your crypto reward total as Other Reportable Income, the Step by Step Interview Summary page may not show the value you entered onscreen. You have to switch over to Forms View to confirm the data is present in Schedule 1, Section 1, Line 8v.  It seems that TurboTax has not coded their software for crypto rewards entry at all, and it works by happenstance.   Step 5: Export the .tax2025 File from TurboTax Online (Free) Once your crypto data and staking income are entered in Online, export the file before paying anything:   In the left-hand menu, click Tax Tools Click Tools In the Tools Center pop-up, click "Save your 2025 return to your computer" The file downloads as taxReturn.tax2025 -- rename it to something recognizable but do not change the .tax2025 extension This export is free -- you are not required to pay to download this file   Step 6: Open the Exported File in TurboTax Desktop Premier Open TurboTax Premier Desktop Go to File > Open Tax Return Browse to and select your downloaded .tax2025 file TurboTax Desktop will open it and you will see your crypto data already populated Continue completing your return in Desktop -- enter Social Security income, interest income, K-1 forms, 1099-Bs, trust distributions, and all other items File from Desktop as normal   Step 7: Verify Before Filing Check that your short-term and long-term capital gain totals match your SUMM Capital Gains Report Check that your staking income matches your SUMM Income Report Review Schedule D to confirm totals are populating correctly Keep all SUMM reports saved as your audit documentation   What Intuit Needs to Fix Update the TXF format to support 1099-DA so Desktop Premier can generate the correct form from third-party crypto tax software Restore Gain/Loss CSV import functionality in Desktop Premier -- this was an advertised feature that was silently removed mid-tax season Build the PDF upload workflow into Desktop Premier, not just Online -- or clearly disclose on the product page and at point of sale that PDF crypto import is an Online-only feature Remove the undisclosed transaction limit on PDF uploads in TurboTax Online, or at minimum display a clear error message explaining the limit and how to resolve it Update all support documentation and partner guides (SUMM, Koinly, etc.) to clearly distinguish which steps apply to Online vs. Desktop       Bottom Line for Other Users If you bought TurboTax Premier Desktop for 2025 because you trade crypto, you were misled. The advertised import features do not work. The PDF upload workflow shown in all major crypto tax platform guides is Online-only. The TXF method generates the wrong form. The CSV method was removed.   The workaround above works, but it requires either starting your entire return fresh in TurboTax Online Premium, or completing the crypto portion in Online first before entering anything else in Desktop. If you start in Desktop first and get partway through, you will face a painful choice: re-enter everything in Online, or use the IRS-compliant Summary Method instead (enter short-term and long-term totals as summary figures and mail your Form 8949 as a supporting document).   Our strong recommendation for next year: If you have meaningful crypto activity, either start with TurboTax Online Premium from the very beginning, or use TurboTax Desktop but handle the crypto portion first via the Online export bridge before entering any other data.

A 1040 is the tax return form you prepare here to send to the IRS.   If you start entering data in this software you are preparing a Form 1040.   Please look at it so you will know what you are sending to the IRS:   PREVIEW 1040   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr