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First, you will review this TurboTax FAQ for how to enter a CSA 1099-R.   Then, in the 1099-R interview, you should come to a screen with the title "Do any of these situations apply to you?". The third line (probably) should read "I need to file a substitute 1099-R". Check that box and hit Continue.

A few things before we wrap up your taxes - may allow you to attach the pdf. I am reading WI Tax Credit for veterans and it states the WI department certifies eligibility so the VA letter should only be needed the first time you file. If they are wanting the VA letter every year, you may be able to attach it in the wrap up section but may need to upload to the Wisconsin Taxpayer Access Point (TAP), after filing.

I spent hours reverse engineering/doing elimination and finally found that TurboTax Desktop checked a check-box on form Schedule A, Line 12-A to treat "30% capital gain property contributions under IRC Sec 170(b)(1)(c)(iii)". The Problem TurboTax Desktop automatically checks the box on Schedule A, Line 12-A to treat capital gain property contributions under IRC Sec 170(b)(1)(C)(iii). While this "Section 170(b) election" increases your deduction limit from 30% to 50% of your Adjusted Gross Income (AGI), it comes with a massive catch: It limits your deduction to the cost basis (what you paid) rather than the Fair Market Value (FMV). How to Tell if You’re Affected Check your Charitable Contribution Detail Worksheet. Look at Line 9: If it says: "Deduction is limited to cost when making Section 170(b) election" — TurboTax has opted you into the cost-basis deduction. If it says: "Current deduction is limited to 30 percent of adjusted gross income" — You are deducting the full Fair Market Value. The Fix If you want to deduct the full market value of your stock (which is usually the smarter move if the stock has gained value), you must manually uncheck the box on Schedule A, Line 12-A.   The software likely defaults to the higher AGI ceiling (50%) to maximize the amount you can deduct this year, but it fails to realize that for many taxpayers, deducting the full value at a 30% limit is far more beneficial than deducting only the cost at a 50% limit.   Hope this helps someone in this situation.

I don't want to speculate and I need a turbotax tech expert to confirm.   But I think what is happening is that the software is already using your W2 state and local taxes withheld and auto-deducting that even before you get to the Deductions & Credits section.  My state and local is $42k so this eats the entire $40k deduction.  This is why entering anything new for me does not change the refund amount.   Someone please confirm this cause I am NOT losing out on $30k of tax deductions.       EDIT: Yes, this is the answer.  After reviewing Form Schedule A and the SALT worksheet, it IS already deducting and phasing out a portion of the $40k for me.  So I am getting roughly $37k of SALT this year.  The program IS calculating it correctly despite the stupid warning message that I maxed out ONLY $10k.

For an Inherited Trad IRA, I ran into the same thing except I don't see the (Cost) Basis carried forward from the previous year for the deceased spouse being added to the living spouse's Basis which is typically reported on Form 8606, Line 14 each year.  The IRA Information Worksheet has a field (Line 15 for 2025) for this value but nowhere does the question get asked within the Step-by-Step questionnaire about Basis being trasnsferred from deceeased to living spouse.  This is a big deal as it determines what pro-rated portion of a distribution gets taxed each year. I called TT tech support but they didn't get the question and provided no help. I eventually overrode the field on the Worksheet but I shouldn;t have to do that.  And how many people are getting shortchanged by the s/w not asking that question resulting in paying too much tax???  What am I missing about the s/w?

This doesn't help me.  My MAGI is $502,000 and I AM itemizing.  So why does the program not deduct more than $10k? I have no other deductions entered yet related to SALT and yet deleting my property tax paid doesn't change the calculation at all.

This is a major bug in turbotax.  I don't want to be told that my limit is capped at $10k when it should be $40k.  Yes, I barely graze $500k+ MAGI but I have zero confidence that turbotax is calculating my deductions correctly.   I deleted my property tax deduction and it didn't change the number at all.  I haven't even started on the other deductions so how did I cap out on $10k? So far, my only deductions entered is mortgage interest.   Does the program already factor in the state tax I owe and already deducted that?

Are you trying to Pay With Your Refund, or are you paying with a credit card?  If using a credit card, here's some things to check:   Address Mismatch: Go to "My Info" and temporarily update your mailing address to exactly match your credit card billing address, then try the payment again. Remove Special Characters: Ensure no periods, commas, or symbols are in the name or address fields. Clear Browser Data: Clear your browser's cache and cookies to remove outdated information. Try Another Method: Attempt using a different credit card, or if paying from a refund, ensure your bank information is correct. Check Card Details: Re-enter your card number, expiration date, and CVV code carefully, as saved information may be outdated. Here's more info on Paying With Refund.     @Tto 

I am experiencing the same issue - Turbo tax will not let box 6 and 7 be blank even if i delete the "0" in box 5.  but if i put a "0" and the state i worked in and my SS# it goes thru ---- any problems with this approach?  

Box 4a normally shows the total distribution, not the nontaxable amount, except for the exceptions that allow 4a to be blank (a source of great confusion to taxpayers).   Can you give us all the fields on your 1099-R?    How many 1099-Rs do you have?   Did you enter this 1099-R manually or import it?   I would like to have enough information to recreate your situation.