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I have run into the same issue. Currently waiting to speak with someone from customer support now. They have taken a lot of time for my day. I'm furious about this situation. I have the simplest tax situation and the upgrade cost 7x more than the qualifying event that requires the upgrade. The only reason why I went deluxe was because they provided a slightly better price over self-service. If I had known, I would be tricked into a higher tier than I would have just picked self-manage as usual.  These deceptive practices need to be flagged with the FTC.

Again, thank you for enlightening me.  You say there is no one free state e-filing fee. That makes sense, but that is not what is advertised.  If Turbo Tax advertised there will be three charges for every one return filed, then no one would be here in this forum complaining.   But that is not what is advertised.  Turbo Tax advertises including in the software that one state has free e-filing and no mention anywhere of a software charge per state. Whether you meant to or not, you answered the question that everyone is asking.  WHY DID I GET TRIPLE CHARGED? You just explained we are not triple charged we just do not understand how we were deceived into believing TurboTax was not going to charge us one e-filing fee and we had no idea about the hidden $40 extra software charge per state that is over and above the price of the software we bought.   Thank you, I appreciate some honesty and so will the FTC and CFPB. 

It is automatic based on your age. It is not part of your Standard Deduction. The new Senior Deduction is separate and in addition to the Standard Deduction or your Itemized Deductions on 1040 line 12e. The 6,000/12,000 senior deduction will be calculated on 1040 Schedule 1-A page 2 Part V Enhanced Deduction for Seniors which goes to 1040 line 13b with any other sch 1-A amounts. Turbo Tax automatically includes it if you qualify. If you are married you have to file a Joint return. 
For Online version You can preview the 1040 or print the whole return https://ttlc.intuit.com/community/accessing/help/how-do-i-preview-my-turbotax-online-return-before-filing/00/26160 If you are looking for the full $46,700 (34,700+12,000) it should be on 1040 line 14. What do you have on 1040 or 1040SR line 13b?

Greetings and thanks for following up. - My income is above the $150k phaseout, so the loss on my vacation rental should have transferred to line 1b of form 8582 as in the past, where the loss would be suspended and the carryover would be captured. - I did not check the two boxes associated with a Real Estate Professional, as I agree that an RE Pro could deduct the losses without regard to the passive activity loss limitations. - I did select "actively participate" although my loss should not be allowed due to income limitations.   It seems to be a glitch in the software, possibly because I started my return before the depreciation schedules were released. I tried creating a new return and it seems to be working so far.

Yep, I just had the same experience.  This is terrible TT.  Sucking your customers into unknowingly selecting a more expensive (Expert Assist) when they only want/need Basic by not providing a clear choice at the onset is thievery, really.  Time to take a look at TaxAct, I guess, after all these years of using TT :(

I figured out my problem. I have traditional and Roth accounts with RMDs and TT only asked the required RMD amount once when adding data for the traditional. I put in the total of both since there was nowhere else. That caused TT to think I under distributed. I changed it to the required amount for the traditional account only and all was well. Later during the final checks, TT complained it needed the required amount for the Roth (why not ask when entering the 1099?) and I added it there. All seems well now.

VolvoGirl, you have again missed the entire conversation.  I did not buy a box from Costco.  As stated, I have an annual subscription for a download desktop version of Turbo Tax Home & Business.  That package does includes ALL states software use and ONE (1) free e-filing for ONE (1) state.   Again:  One (1) state = Zero (0) Dollars $  or  1 state e-filing = $0.00 1) There is no where that Turbo Tax states that every customer buying Turbo Tax must pay a software fee of $40 for each state over and above the e-filing cost. 2) The fact is no one actually even gets the one free state e-filing fee. So, why advertise one state free e-filing if it is not honored?  Why not just state the fact that every customer will pay a total of $60 for every state filed beginning year 2026. Then from the very beginning they can chose to use a different software from another company.  If they chose to use Turbo Tax the do so knowing what it will cost them.  They will pay the initial software cost and then an addition cost for each state and another cost to actually file the return with the state.  So, a total of three charges for one return.  

If you've accidentally opened TurboTax 2024, you can search Windows for "TurboTax 2025" to re-open this year's edition. Look in the upper left corner; for example, I have "TurboTax Premier 2025" open right now on my desktop.    Verify online that you purchased a valid copy of TurboTax 2025 for Windows or Mac by checking your Intuit Account: For retail & purchases made directly from TurboTax: Sign in to your Intuit Account using the same user ID you used to purchase your software. In the Products tab, locate the tile for your TurboTax Desktop product year Select Licenses and Download to view your license code   From there, you can follow these instructions to rollover your 2024 tax return: Transferring from TurboTax Desktop for Windows, H&R Block, or TaxACT Launch TurboTax 2025 and click Start a New Return (or go to File and select New Tax Return). Don't select Continue, as transferring is only available on new, empty returns. Select the Transfer Return button on the Good News! screen. You can also select Browse and in the pop-up window, select All Files (*.*) from the dropdown menu. Then browse to wherever you stored your 2024 return and select Open. Still can't find it? It might be on another computer. See this article for help in moving it to this computer. Follow any onscreen instructions. We'll give you opportunities to review, edit, or delete transferred info later on. Note: Once you've gone past the Transfer screens, you can't go back to revisit them. If you need to redo your transfer, go back to step 1 to start over with a new return. Further info: TurboTax FAQ - Transfer last year's return to TurboTax Desktop for Windows | How do I get started with TurboTax Desktop?

Let's try this another way. The following steps should take you to the questions and Form 8960. You should not have to do this in Forms view. Search (upper right) > Type net investment income tax > Click the Jump to.. link > Continue to answer the questions What is Form 8960: Net Investment Income Tax Review the information in the link just to confirm you are required to file it this year. @user17715453417