turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

A ROTH IRA will not lower your taxes, if is after tax income. A traditional IRA is pre-tax income and could lower your income, if you qualify.   You must have taxable earned income to qualify. Ta... See more...
A ROTH IRA will not lower your taxes, if is after tax income. A traditional IRA is pre-tax income and could lower your income, if you qualify.   You must have taxable earned income to qualify. Table 1-1 in Pub 590 states taxable non-tuition fellowship and stipend payments qualify along with wages, salaries, self-employment income.
what is my annuity start date
If you are using TurboTax Desktop and there is a red exclamation point by Schedule E, you should be able to see a red input field on Schedule E somewhere (scroll up and down to look over the schedule... See more...
If you are using TurboTax Desktop and there is a red exclamation point by Schedule E, you should be able to see a red input field on Schedule E somewhere (scroll up and down to look over the schedule) which is telling you what the program is looking for or what you need to change.    Once the red fields on the schedule E are filled, the red ! will disappear.     
It seems like you misunderstood what the $35 fee is for.   It is not for having direct deposit.   It is for the "five day early" offer---which was optional.   Did you already e-file?   If you alr... See more...
It seems like you misunderstood what the $35 fee is for.   It is not for having direct deposit.   It is for the "five day early" offer---which was optional.   Did you already e-file?   If you already e-filed you are stuck with "5 days early" if the return is accepted.  If it rejects you can try to remove that option in the FILE section before you re-file.       "5 days early" means you are supposed to receive your refund from one to five days sooner than the refund date shown on the IRS refund site.   If it does not meet that "at least one day sooner" date, they are supposed to refund the $35 fee.   You have to pay attention to the date on the IRS refund site. You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds    
I downloaded my EJ statements.  I was told info was captured and return to TT.  TT did not receive info and I was in a do loop.  I just bought a new computer with Microsoft Edge as the browser.   I d... See more...
I downloaded my EJ statements.  I was told info was captured and return to TT.  TT did not receive info and I was in a do loop.  I just bought a new computer with Microsoft Edge as the browser.   I downloaded Google Chrome and set it as my default browser.  I then downloaded once again and it worked perfect.
I was rejected and had to gix for the first time now it’s charging me
What line of the 1040 is your $22,531 on?  Was it on Line 15 or was it on some other line?  Any amount on Lines 16 to line 24?  Did you have any withholding or pay any estimated taxes?  What's the am... See more...
What line of the 1040 is your $22,531 on?  Was it on Line 15 or was it on some other line?  Any amount on Lines 16 to line 24?  Did you have any withholding or pay any estimated taxes?  What's the amount on Line 33?
TurboTax Online saves your work as you go and TurboTax desktop will prompt you to save your work before you close the program or open another return.   What kind of issue are you having?  
The 'hit a snag' error is usually a connectivity issue.  When adding a state, you're going to a Billing server to process payment.  Things to try:   Clear Cache and Cookies Disable anti-vir... See more...
The 'hit a snag' error is usually a connectivity issue.  When adding a state, you're going to a Billing server to process payment.  Things to try:   Clear Cache and Cookies Disable anti-virus/VPN Use an incognito window Click into another part of the program, then back   @user17709238480       
Continue past the Needs Review screen and go to the next section.   Or did your return get rejected?   If so, what is the reject code.    Here is the FAQ for the most common reject code - F8962-070
this is not acceptable. it's 2/13 and it's still not released. Turbotax totally failed the task. The lousy team should take responsibility. if the team is not capable to deliver this function, Turbot... See more...
this is not acceptable. it's 2/13 and it's still not released. Turbotax totally failed the task. The lousy team should take responsibility. if the team is not capable to deliver this function, Turbotax should let them go. This function has been long overdue. time to hire capable engineers to handle this issue.
I'm very unhappy that I was charged a $35 fee for direct deposit of my tax refund this year. I've been a customer and used your TurboTax for many years and never had to pay a fee before for direct de... See more...
I'm very unhappy that I was charged a $35 fee for direct deposit of my tax refund this year. I've been a customer and used your TurboTax for many years and never had to pay a fee before for direct deposit.   I won't be using TurboTax next year.
To clarify, is there a question?   @boilermrkchck02 
Yeah 10k is the maximum amount that would ever be used to qualify for the maximum Lifetime learning credit in a given year, 20% of 10k or 2k.  Interestingly the American Opportunity Credit though is ... See more...
Yeah 10k is the maximum amount that would ever be used to qualify for the maximum Lifetime learning credit in a given year, 20% of 10k or 2k.  Interestingly the American Opportunity Credit though is calculated at 100% of first 2k in expenses and 25% of next 2k, for maximum yearly credit of 2500.  so if you were taking the AOC fully, that credit line should by 4k, if you were taking the LLC in full the 10k makes sense. Not getting either of those at all, should be 0.   Bottomline there is some expense efficiency routine that the program should be doing to determine the max refund available between offsetting education income (1099Q) and allocating expenses to credits, but it is not doing that correctly or perhaps at all.  
And....just so your expectations are realistic when you amend----it takes the IRS about four months or more to process an amended return.  Do not expect quick results when you amend.
The IRS finalized this on Feb 11 to update The One Big Beautiful Bill provisions. Turbo Tax waits a few days testing this to see if it works.  I give it until Monday Feb 16 to see if it is finalized.
If you end up having no option but to download, Contact TurboTax Support and use 'Billing' as your issue.  Explain your situation and you should get a free download.   Here's some info on your is... See more...
If you end up having no option but to download, Contact TurboTax Support and use 'Billing' as your issue.  Explain your situation and you should get a free download.   Here's some info on your issue to try:   Clear Browser Data: Clear your cache and cookies for "all time" in your browser settings, then try again. Switch Browsers/Devices: Try using a different web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. Use Incognito Mode: Open an incognito or private window, sign in to your TurboTax account, and attempt to click the button. Verify Account: Ensure you are using the exact same account you used to file the original 2024 return. Desktop Switch: If the online version continues to fail, you may need to use the desktop version of the software to process the amendment. @prasadnadig