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If you choose to pay your TurboTax fees by having the fees deducted from your federal refund, instead of paying upfront using your credit or debit card, there is an EXTRA "refund processing fee" of $40 ($45 in CA) to allow your refund to go from the IRS to a third party bank.  That bank extracts the money you owe to TurboTax and pays TT, and keeps the $40 for itself.       Please make note that if your refund takes too long to arrive (IRS delays, etc.) then you will also be agreeing that the TurboTax fees can be extracted from your bank account even before your refund is issued by the IRS.  This comes as an unpleasant shock to many people every year.      If you can possibly pay your fees upfront using a debit or credit card, it will save you that extra fee and even more importantly, the possible aggravation and delays that are often the result of poor handling/poor customer service by that third party bank.  We see way too many instances where refunds are delayed for months when users choose refund processing. There have been lots of complaints; there are a number of things that can go wrong when you use refund processing.  I suggest avoiding that situation if at all possible.     And....you can never pay state tax due from a federal refund, so do not expect that.   The state tax due has to be paid directly to your state.     What is Refund Processing Service?     How can I see my TurboTax  fees?      https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k       You are not required to use refund processing.   You can choose to pay before you e-file by paying with a credit or debit card.   REMOVE REFUND PROCESSING FEE   https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund-fees-turbotax-online-change/L7UxC6ZZp_US_en_US?uid=m6r4xelq  

A second account would have to have a different user ID, which for many people is their email address..   Do you not want to recover the first account?   We can tell you how to regain access and reset the password.

if you didn't file 8606 in 2024 and just need to record the basis you don't need to file an amended return you just need to send in the 8606 so it may be easier just to do it by hand.  There will be a question in 2025 you probably found already, for you to input the basis to carry forward from 2024.   see "If your conversion contains contributions made in 2025 for 2024" here:   https://ttlc.intuit.com/turbotax-support/en-us/help-article/retirement-benefits/enter-backdoor-roth-ira-conversion/L7gGPjKVY_US_en_US

Very interesting wording. “AFTER February 13”?  From Before February to February 11 to February 13 to AFTER February 13? That could be forever according to my calendar. Somehow other tax software such as H&R Block has had this function working perfectly for weeks. TurboTax has clearly dropped the ball on this. Wish they would just give us an honest answer. 

If you are experiencing an issue with a state tax worksheet, try deleting the state and starting over.    It shouldn't take long to get all the information back for the state, because most of the data feeds from the federal screen.  Troubleshooting State Issues  How to delete state tax return If this doesn't resolve the issue, let us know.

Might I suggest that when replying to a question with "We are hoping for this weekend, if not before.  We don't have a specific date" - which is nothing more than gobbledigook and double-talk - that annotating such a lame response with "Mark as Best Answer" is, frankly, insulting. Just fix it.

not sure if this is the only problem you're having but you need to set browser permissions to allow the import, see   https://ttlc.intuit.com/community/taxes/discussion/re-vanguard-brokerage-update-is-available-from-vanguard-but-not-on-turbo-tax/01/3773709#M1402209

@VolvoGirl  Lost my internet for awhile....panicking while I restarted stuff  took too long. My battery backup actually failed with a relatively new battery.   That edit made more sense.......i.e. before vs minus ____________________ Anyhow, I can see it could have been two different things: Either: 1) they didn't actually have the right numbers entered into their box 5  or,  2)  They added all the existing boxes up and only thought the gross total should have been $57k.