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@rkhaering wrote: I don't get the Import Now button in the desktop application. I did get and use the Import Now button in the web application.  See this TurboTax support FAQ for importing a W-2 - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-enter-w-2/L55HzdeDr_US_en_US   See this TurboTax support FAQ for importing a Form 1099 - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/import-1099s/L2hPcduMb_US_en_US

If you did not want the product, why did you pay for it? The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.   If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Switch Products on the lower left side of the program screen while working on the 2025 online tax return. Click on Clear & Start Over   You can contact TurboTax support but it is doubtful they will issue a refund. Support is open from 5am to 5pm, Monday thru Friday, Pacific Time   You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm    

The issue was an incorrect submission for a roth ira from a mistake by the bank. I paid the the penalty last year, $60, but somehow its making me pay it again using that form. For now, i zeroed out the line that says "the value of your roth ira on dec. 2025 and that made the $60 go away.

@ flowerchild0610 wrote: Want to access prior years data using the version of Turbo tax desktop that I used for that year and is still installed on my PC. When I try to access it, it only allows me to start a new return. Is all that data gone? Did I miss something that told me about this? Thx Are you using the Windows or Mac version? It could just be that the large shortcut icons are not in your TurboTax main screen.    First see if you can find evidence of the data files at all using the steps below.     For past year returns prepared in desktop software, search your entire system for any files ending in *.taxYYYY where you put the year for YYYY, such as *.tax2024 or you can search on just *.tax and that might work.    See if those searches find them.  If not, post back.   In Windows, the default folder is the Documents\TurboTax folder.   Also check any external backup you have including cloud backup like OneDrive, if applicable.

This is most likely a browser settings issue keeping the Captcha from working properly.   NOTE:   Are you by any chance using any ad blockers or script blockers?   If so, that may be blocking the Captcha.   Otherwise, here's how to troubleshoot: First, simply refresh the page in your browser and see if that changes anything. If not, then log out and clear your browser Internet cache. Close the browser and reopen it. Make sure cookies are allowed/enabled in your browser settings so the Captcha will appear. Log in and try again. If still unsuccessful, close browser and reopen using a private window/private browsing (aka "incognito mode"). Log in with the private window (again making sure cookies are allowed) and try the efile again. Or if still a problem after all that, see if trying a different browser (with cookies allowed) will solve it.

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.   Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.    If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...   After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website

The TurboTax online editions are only for tax year 2025 and cannot be changed.   To complete and file a 2024 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2024 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/   A 2024 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.