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Sounds like you need something from your state, but you have not told us what state you are in.  We cannot see your tax return or any of your information.   You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday - Friday.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8zw1pbb  

@ScottWeicht To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh   Monday - Friday 5 a.m. to 5 p.m. Pacific time.  

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

You do not mention how long ago you sent in your amended return.     Do not expect quick results from amending. It can take four months or more for the IRS to process an amended return.     You can watch for information here: https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1    

Do you have taxable income to enter?   Did you enter a W-2?   You only mention that you "have money" but say you do not have a bank account.   And why are you mentioning medical issues?  What are you trying to do?  If you started in the Free Edition and entered any data that required any extra forms or schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.       TurboTax Online: Important Details about Filing Simple Form 1040 Returns If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible. Examples of situations included in a simple Form 1040 return (assuming no added tax complexity): W-2 income Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Taxable qualified retirement plan distributions   Examples of situations not included in a simple Form 1040 return: Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions Unemployment income reported on a 1099-G Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers) Stock sales (including crypto investments) Income from rental property or property sales Credits, deductions and income reported on other forms or schedules  1095A for marketplace health insurance     How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k       If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :   Remove Premium Services Remove MAX Defend & Restore Remove a state Remove PLUS Help & Support Remove Pay With Your Refund     Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site   https://apps.irs.gov/app/freeFile/   Or—if you live in certain states you may be eligible to use the new IRS Direct File     In Filing Season 2025, Direct File will be available in Alaska, Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming.    https://directfile.irs.gov/   https://home.treasury.gov/news/press-releases/jy2629    

@pk : Please refer following link, which is one of the sources. https://www.irs.gov/pub/irs-pdf/p4011.pdf The standard deduction amount was $14,600 till 2025, its increased to $15,000 from 2025.   Excerpt from this publication is below: Unique Treaty Provisions United States-India Income Tax Treaty, Article 21(2) An Indian student or apprentice may take a standard deduction equal to the amount allowable on Form 1040 and may be able to claim the personal exemptions for a nonworking spouse and U.S. born-children. However, benefits will be limited to certain credits, as the allowable exemption deduction is currently -0- until 2025. Treaty benefits for a scholar from India are very different from those for a student. The scholar benefit for income code 19 is lost retroactively if the visit exceeds 2 years. Generally, the standard deduction for Single taxpayers and Married Filing Separately taxpayers in 2024 is $14,600

If Intuit is no longer supporting TT 2019, why is it still available for download?  Asking because if they truly are not supporting it, I won't waste time contacting technical support about activation error 630.

for a 1099-div all that's needed is the payor's name and the dividend info. the FEID/EIN is not.  so if may be necessary to manually enter the info To delete a 1099-DIV in TurboTax Online, follow these steps: Open or continue your return in TurboTax. In the left menu, select Tax Tools and then Tools. In the pop-up window Tool Center, choose Delete a form. Select Delete next to the form/schedule/worksheet in the list. Follow the instructions to confirm the deletion. Alternatively, you can enter your 1099-DIV manually and confirm to delete it. If you need to delete a duplicate 1099-DIV, you can also do so by scrolling to the duplicate and selecting Delete.

@mesquitebean  I apologize for not knowing how to direct my queries to different threads. I only see a long list of others' replies to one of my questions and not the 2nd question. Finally, 1) i successfully downloaded and installed TT2024 with import of TT2023 imported. 2) Successfully (?) re-entered 2023 entirely without any change to refund/payment amount. Thanks for all your help. Y'all deserve a medal. -sk (impulse)

@VolvoGirl  I agree with you that i could have just selected the "Forms" in which the information was lacking. However, knowing myself, i chose to spend the few hours doing it all over from scratch, in case i made some other simple oversight. Thanks again for your help. p.s. Is there a way to select a category for community questions? (general, schedule K, etc) And is there a way to send private replies to folks who've helped me so as not to take up so much public space.

To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh   Monday-Friday 5 a.m. - 5 p.m. Pacific time

To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh   Monday- Friday 5 a.m. to 5 p.m. Pacific time