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Do you need to prepare and file prior year returns?   You can only do the last 3 years with Turbo Tax.  Online is only good for the current year.   You have to buy each year separately.  You can buy the last 3 years of Turbo Tax here, https://turbotax.intuit.com/personal-taxes/past-years-products/ You will need a full Windows or Mac to install it on.   How to prepare a prior year return https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25984  

TurboTax is the software that you used to prepare an income tax return; it has been several years since TurboTax issued those TurboTax debit cards for users to have their tax refunds deposited to---TurboTax is not even issuing new ones now.   But your account is active and you are using the card, which is fine, for whatever you are using it for.     But now you are just using that card like any other debit card that was issued by a bank.  The software company that you used to prepare a tax return cannot help you with banking issues.   You have to sort this out with the bank that wired a deposit to you and the bank -- Green Dot--  that holds your account.  You cannot expect the tax software company to sort this out.          I found this additional information in my notes---but this is from a few years ago:   The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.  

I will not be a tax exempt entity. I say non-profit just because my goal is not profits and as of right now I’m just starting off. I see my only income for the near future to be donations from a button on my website. This is a passion project and am not doing it for the money. I just know I will bring money in at some point. And for the next year at least, I’m still building things. Just getting a jump on the legal checklist.

Turbo Tax and the IRS only keeps the last 7 years. If they still have it…….. How to Access prior year online returns https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010 If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2024 for the side menu to open up. Just continue a little ways into 2024. I had to go though about 12 screens. If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups. Or request a transcript from the IRS https://www.irs.gov/individuals/get-transcript Or get a copy of your return using form 4506 https://www.irs.gov/pub/irs-pdf/f4506.pdf

Maybe your not understanding, I had penchecks wire money to my intuit turbo tax card from a account I had with them.  Customer service from turbo tax is just giving me a run around n then hangs up on me. I have confirmation from penchecks that the wire transfer was excepted and received by the account and routing number from my turbo tax card account. But the money is not there, there is no pending amount or anything and Customer service says the samething they don't know where the money is. But it was sent and received by the account I have with them threw my turbo tax card that doesn't expire till 2028. I called them. I called the customer service number and I three wayd a call with my penchecks account holder to turbo customer service rep. He talked to them n still nothing he doesn't even understand why  this is happening. N he can't do anything about my missing money because it was RECEIVED AND EXCEPTED BY TURBO TAX INTUIT CARD [GREEN DOT BANK]

see a lawyer familiar with tax exempt entities. your personal tax situation is not clear. depending on what you do to get "donations" the IRS could regard them as income or gifts. gifts are not reported on your 1040.  as to the "foundation" to be legally tax-exempt requires filing paperwork with the IRS and probably the state.  if you get tax exempt status for the foundation the activities are not reported on your 1040. rather depending on the size and what it does, form 990, of which there are multiple types, would be required annually.  Turbotax does not do any of the 990 forms.       

@Delilah74 wrote: I purchased the software and am trying to file a return and it says I’ve reached the maximum efile. This is my first return on this program Has anyone else (such as family members, friends) efiled with your computer or using your email address?    In any case, this can't be resolved in the user community forum.   Please phone TurboTax Support for assistance.   FAQ: What is the TurboTax phone number? https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

did you purchase from an authorize seller? there are many websites that offer the app at a substantial discount. which can mean multiple unauthorize copies were made and sold making the license invalid   contact support 5am-5pm Pacific Time (8-8 Eastern) Monday - Friday https://support.turbotax.intuit.com/contact 800-446-8848