To add to previous message (IRS Letter 4870):
The IRS letter was dated April 11, but of course, I received it on April 16 (the day after the deadline). I wrote a paper check and mailed it immediately via certified mail, but by then my payment was late and a penalty was assessed.
My question: Could this have been a Turbo Tax problem?
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If you find that you have correctly entered the bank details and that the IRS should have been able to withdraw the funds, then you can file an accuracy claim and ask for the refund of penalties and interest paid by you. In order to make the claim you will take the following steps:
1) Make sure that you have a notice from the IRS asking for penalties and interest
2) Go to Accuracy claim form
3) Select the year
4) Follow the steps
5) Wait for the email with link to upload the documents
The Accuracy department will be the ones to determine if your claim is correct and they will send you the response to your claim.
The problem could have been at the bank. See if you can find out from your bank why they rejected the direct debit, and what routing and account numbers were transmitted to them.
Unfortunately, with four parties involved, three of which are large bureaucracies, it will be very difficult to find out exactly what went wrong and where the error occurred. It might not be worth the effort.
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