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63 replies

June 4, 2019
Please see the following TurboTax FAQ for instructions on how to apply for the Pre-paid Turbo Visa:
https://ttlc.intuit.com/replies/6419975
Level 2
January 27, 2020

I want a prepaid card

Level 15
January 27, 2020

If you like to get the prepaid Card then, simply select the Turbo® Visa® Debit Card when TurboTax askes how you’d like to receive your tax refund. Be sure to review the Cardholder Agreement for fees and terms.

 

Please see these links for additional information:

How to get your tax refund on a Turbo® Visa® Debit Card and Why can't I get a Turbo® Visa® Debit Card?

 

@Trinnith2386

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Level 2
December 12, 2021

Can we not order the cards now?  When I try to order my card before filing taxes like right now, it won't let me log in and to to make a new account you have to have a card number…. How do I get a card now now? I even called and they said to buy one at the store but I thought I had to have a special Turbo tax card not just a regular green. card?

Level 12
January 29, 2020

When asked how you’d like to receive your tax refund, simply select the Turbo Visa Debit Card. For more information please click the link below.

 

Getting to know the Turbo® Visa® Debit Card - Community

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AkinaLO
Level 15
January 30, 2020

You should be able to select the Turbo Visa Debit Card option in the Your refund info step of the File section. If you have already filed, you will not be able to go back to select it. 

Here is an article with more information below.

Getting to know the Turbo® Visa® Debit Card - Community

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Level 2
February 1, 2020

How do I get a prepaid Visa card

Level 12
February 1, 2020

@San2020 are you referring to the Turbo Visa Debit Card?  If so, these are the steps you can take to get the card:

 

  1. You will need to select the Turbo Visa Debit Card when asked how you would like to receive your refund.
  2. Sign up for the card online.
  3. Look for your card to be delivered in 5-10 business days.
  4. Activate your card
  5. Once the IRS approves and disperses your refund, the funds will be loaded to your card.

See the following TurboTax FAQ for additional reference:  How to get your tax refund on a Turbo® Visa® Debit Card.

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Level 2
March 7, 2020

I had a prepaid card but i lost it im trying to order a new prepaid card

Level 13
March 7, 2020

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

 

If you lose your card or believe it to be stolen, log in to report it lost/stolen. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement for more information.  Please click https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost to learn more. 

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Level 2
February 24, 2021

I want to apply for a TurboTax card

Level 2
March 7, 2020

Getting a TurboTax card

Level 12
March 7, 2020

When asked how you’d like to receive your tax refund, select the Turbo Visa Debit Card. For more information please click the link below.

 

How to get your tax refund on a Turbo® Visa® Debit Card

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Level 2
March 9, 2020

Still haven’t received my card in the mail, just wondering why ?

AkinaLO
Level 15
March 9, 2020

Your Turbo Prepaid card should arrive in the mail within 5-10 business days. If it has been longer than 5-10 business days, please contact Turbo Prepaid Visa at (888) 285-4169. You can also report your card lost or stolen through this link. 

Turbo Prepaid Card Login 

If you need to find your card account number, look at the bottom of your 1040 tax return in the direct deposit section.  

This page will show you more about the Prepaid Visa. How to get your tax refund on a Turbo® Visa® Debit Card 

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Level 2
March 9, 2020

How do i sign up for turbotax prepaid card

Level 12
March 9, 2020

When asked how you’d like to receive your tax refund, select the Turbo Visa Debit Card. For more information please click the link below.

 

How to get your tax refund on a Turbo® Visa® Debit Card

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Level 2
March 12, 2020

Hi my name is Almira, and I haven't receive my tax . I don't have a bank or checking account but I can't seem to get accepted from other prepaid card company online & I would like to know how to get a turbo tax card . 

Level 13
March 12, 2020

Please click How to get your tax refund on a Turbo® Visa® Debit Card to learn how to apply for a Turbo Prepaid card. 

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