TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

Why does my federal refund say 0 on my home tab

Forum|Forum|6 years ago
February 18, 2020
9 replies
5 views

No text available

TurboTax Self Employed Online

DaraLO

Level 12

Can you provide more detail about the exact issue you're experiencing? Have you completed your return and successfully e-filed? Did you previously have a different amount listed as your refund? Is it possible that after preparing your taxes, you are not owed a refund?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

waynec561Author

Level 2

My refund came out to be one number and still is on the bar but when i click the home tab at the top left corner it says federal refund 0. I claimed my son so i should be owed a refund and if antthing was wrong shouldnt i be notified and not just have changes made without me knowing?

Taxpro21

Level 6

Did you select the option to amend your return? If so, this could be the reason why you are seeing a refund of zero.

To view your federal refund amount on the filing instructions page, please follow these instructions below:

Log into your TurboTax account
Click Add a State( you are not actually adding it this just gets you into the right menu)
Over to the left of screen, click Tax Tools dropdown
Select Print Center
On the Print Center page, select Print, save or preview this year's return
Check 2019 Federal returns, and then select Include government and TurboTax worksheets (optional)
Select View or Print Forms to download your tax return
On the first page of the Electronic Filing Instructions for your 2019 Federal Tax Return, look at the first section entitled Balance Due/ Refund. This section will list your original refund amount and then also, the refund amount minus any Turbo fees.

Fperdomocruz

Level 2

Mines is showing the same on the left tab. But my return was accepted by the irs and gave me my return amount. So why am i seeing this? Help?!

MichelleLO

Level 15

Please see Why did the TurboTax Refund Meter change after filing? for information on why your TurboTax Refund Meter may have changed to zero.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Fperdomocruz

Level 2

I didnt make any changes. In fact i received my state refund so wondering whats going on with my federal return. I check on the irs where is my refund and it states it doesnt have any information of me filling

Critter

Level 15

This is a glitch which doesn't effect your return ... ignore it.

Critter

Level 15

Tax returns can disappear from WMR while they are being processed.

You can try calling the WMR automated hotline instead: 1-800-829-1954 or visit the IRS website.

Here's an article that can also shed some light on this issue.

Please see below.

Why is there no record of my return at Where's My Refund ...

Malicioso313

Level 2

I hope you are right because they kept blowing up my email so that I can file for taxes this year and all I had was $833 so I just ignored it.Finally I caved in and filed and it came out to zero...I was baffled and upset at the same time,because they hassled the hell out of me for over a month just to tell me Im getting nothing in return for my cooperation.

Sheilamm30

Level 2

Hello, I followed the instructions on how to see my balance due/ refund on my amendment but why does it show a lesser amount then when I originally filed?

GiseleD

Level 14

It sounds like whatever changes you made to your original return when you amended it resulted in a reduction of the original balance due/refund. This commonly occurs when a return is amended.

@Sheilamm30

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

mkirkland21

Level 2

My refund says 0 now l originally was supposed to receive 5006 dollars but l owe the state they took that money so that would of change my amount l supposed to get but why is it 0 now

FuegoDiego9

Level 2

Mine is doing the same thing. And it's 2021 now... The original federal refund is still the same. And was accepted weeks ago. I didn't even amend it. Now the meter says 0 in the top left. I don't get it. And I'm annoyed.

EbonyA

Level 13

Refund amount changing to zero during an amendment is standard ; I know that you have mentioned not initiating an amendment however you have stated the original refund is still the same and subsequently stated that it says 0. Please confirm so that we may further assist. In the interim, yoy review the following FAQ in the event that you inadvertently selected to amend your return: How to undo an emended return in Turbo Tax @FuegoDiego9.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

FuegoDiego9

Level 2

When I click on the left side of my screen, it opens a tab where it says "Federal Refund 0" but on my initial federal efile it still says "1729" I don't understand because i never tried to amend it. What's going on? And what's taking the IRS so long to process this stuff?!!!

Bjld88

Level 2

This has happened to me as well. And I'm past my 21 day period...I called irs to make sure I didn't mess up something and they said to give them up to 10 weeks from acceptance date to process refund because they are so behind from stimulus and such. The green zero...hoping it's a glitch but also the reason I called and waited on hold for my turn for hour and half.

mytaxmcano

Level 2

Why was my refund reduced to $0