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5 replies

AkinaLO
Level 15
February 18, 2020

Does it say this in your TurboTax account?

 

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Level 2
February 18, 2020

My turbo tax avvpint say this as well? 

 

Level 2
February 18, 2020

Account I mean

 

Level 2
February 20, 2020

Mine says this to. Only it says 0 in the home drop down box on the top left but the main number is different on the tracker

DonnaLO
Level 12
February 20, 2020
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Level 14
February 23, 2020

This can be normal as your return is being processed at this time. It can take anywhere from a few days to 3 weeks for the IRS to update your return status. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. 

Continue checking the Where’s My Federal Refund?  tool for updates. The most up to date information will be there. TurboTax will not get updates about your refund status.

Please see below for more information on what accepted means:

https://ttlc.intuit.com/community/return-status/help/what-does-accepted-mean/00/26285

See the video in this link for a really good explanation of the process: 

https://www.refundschedule.com/irs-wheres-refund-status-bars-disappeared/

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Level 4
March 30, 2020

Did you ever get it? Mine says $0 in the app's dropbox too 

CassLO
Level 11
March 30, 2020

@MinnesotaConnection  Please see the TurboTax FAQ below, for reasons your refund amount may be showing $0, when you are expecting a refund:

Why did the TurboTax Refund Meter change after filing?

 

To verify your refund amount after filing, please see the instructions below:

  1. Open your return if it's not already open.
  2. On the Tax Home screen with the amount of your refund and status, scroll down and select Add a State (don't worry, we're not adding a state) to access your tax forms and worksheets.
  3. In the left menu, select Tax Tools then Print Center.
  4. On the TurboTax Print Center screen, select Print, save or preview this year's return.
  5. On the next TurboTax Print Center screen, select 2019 federal returns and Include Government and TurboTax Worksheets (optional), then select View or Print Forms.
  6. The information will be on the first page, Electronic Filing Instructions for your 2019 Federal Tax Return next to Balance Due/Refund.

Note: This can also be found on your Federal form 1040, line 21a

 

How do I get a copy of a return I filed this year in TurboTax Online?

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Level 4
March 30, 2020

I made a more detailed post with my current situation, could you check it out for me? 

Level 2
March 26, 2021

Why is there a 0 over the words federal refund on my turbo tax

 

SForrestLO
Level 11
March 26, 2021

@Croissant1 

 

That means your refund is $0.  For more information, you can click here to contact customer support.

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