Skip to main content
Level 1
January 4, 2025
Question

where is my download?

  • January 4, 2025
  • 4 replies
  • 7 views
i missed my download

    4 replies

    Level 2
    February 17, 2025

    I have and it keeps pushing me to the online version,  I need the desktop app

    Level 2
    February 18, 2025

    If you need to purchase the Desktop version of TurboTax, see here.

     

    If you already purchased the Desktop version, see this help article for instructions to install and activate the product.

     

    @majorw2000 

    Level 15
    January 4, 2025

    Access your downloads here

     

    How do I download my software from TurboTax.com?

     

     

    For TurboTax CD/Download purchases, once you’ve received an order confirmation for your purchase, follow these instructions to download your TurboTax software:

    1. Go to Access my downloads and sign in with the same user ID you used to purchase your software
    2. On Your TurboTax account, select the Downloads tab
    3. Select the version you want to download and save it somewhere on your computer where you can find it
      • If you need help finding your download, we have instructions for Windows and Mac
    1. Install your software by double-clicking the downloaded file
      • If you need help installing, we have instructions for Windows and Mac

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    April 9, 2025

    how to downloade turbotax with my lisence code

     

    DoninGA
    Level 15
    Level 15
    April 9, 2025

    @xuonghuynh wrote:

    how to downloade turbotax with my lisence code

     


    If you have the license code for the 2024 software then go to this TurboTax website to download the software - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

    Level 2
    March 3, 2026

    Can I get a refund 

    Level 15
    March 3, 2026

    @user17725401197 wrote:

    Can I get a refund 


    If you have a problem with the product, you might get help by asking your question in this user forum.  Otherwise, here's how to request a refund.

     

    FAQ:  How do I request a refund for my TurboTax product?

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US