Why are my turbotax fees $73? When I picked the most basic option for $34.

Forum|Forum|4 years ago
January 24, 2022
3 replies
1 view

I'm nearing the end of my e-file and turbotax has the basic fee of $34 and an additional fee of $39 for "option to pay your refund." Am I wrong to think i should only be charged once? The $34.

TurboTax Deluxe Online

xmasbaby0

Level 15

You do not have to pay with your refund. You can remove that choice if you have not already e-filed.

Remove Pay With Your Refund

Instead pay up front using a credit/debit card.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

dtulk68

Level 2

I have a similar problem. I'm all the way at the end and along the way I was told I needed to upgrade to $39. Now at the end there is $39 under federal, $39 under state, and $39 at the end, the total says "3" items for $117. What the heck?? I tried going back and also logging out and it still shows my fees are $117. Please help so I can get done and file! Thanks!

xmasbaby0

Level 15

There are separate fees in online for federal and state. You do not have to choose refund processing for the extra $39.99. You can avoid that fee if you pay upfront with a credit/debit card.

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

dtulk68

Level 2

Thanks for your reply but I was not going to be able to have the $39 taken from my federal, as I owe money. I can't figure out how to get back to the $39 original upgrade fee? This is rediculous. I've used turbo tax for a handful of years now and never had such an issue. I cant file until I get passed this issue. I don't know what else to do?

MalePritch

Level 2

It seems, from your statement, that you have selected Turbo Tax pay your refund to you so you get it more quickly so the extra fee was charged for that.

VolvoGirl

Level 15

@MalePritch There is no fee to get a refund faster. That is not possible. You get it when the IRS sends it. And he says he has a tax due.

MalePritch

Level 2

Wrong. You get your refund faster when the company (Intuit, Jackson Hewitt or other tax preparers) gives you the amount of your refund almost immediately and then they actually collect your tax return as reimbursement. So for a fee, Intuit will give you the amount of your return so you get it faster and charge you a fee for that "loan" and then will collect your return as repayment.

You need to prepare taxes for a while and actually read what people are saying.