Why is there a 45$ charge for "Premium Service Benefits" when I'm already going to 60 for an upgrade I don't want.

Forum|Forum|6 years ago
May 8, 2020
2 replies
7 views

I tried to finish filing but you're system won't allow me to do anything student related without buying the "deluxe" package. A package that's so deluxe in helping me that when I go to finish up, there's *another* 45 dollars in "Premium Service Benefits" on top of the 60 for the "upgrade" that I'd be buying in the first place.

With my CA return it's 150 dollars to use you guys. I don't care about the 50/state, fine.

It does not appear to be possible to opt out of those additional services, is there a way to fork over the 60 for deluxe and not be forced to also fork over another 45 for things I will literally never use?

DoninGA

Level 15

If you are eligible use the TurboTax Free File Program. Your tax data will transfer over to the FFP when you sign on.

Use the TurboTax Free File program if you are eligible - https://freefile.intuit.com/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

A maximum 2019 adjusted gross income (AGI) of $36,000; or
You qualify for the Earned Income Tax Credit (EITC); or
You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).

kikwerAuthor

Level 2

Holy crap I found it after like 2 hours.

Man you guys always pull this kind of crap, if it wasn't for the fact you lobbied against the government taking over tax returns, you'd be so dead in the water. Can't wait tbh.

Side note I know customer service folks have 0 say in anything so my comments are never at yall.