How do I downgrade to Plus and finish filing without starting over?

Forum|Forum|7 years ago
June 7, 2019
3 replies
3 views

I have already paid for Plus and entered my bank deposit info, but then clicked on the deluxe to see how my return would change. It's not enough to make sense so I want to stay at Plus but it won't let me downgrade now. I'm literally to the point of filing, and I DO NOT want to clear and start over.

TurboTax PLUS Online

DaraLO

Level 12

Unfortunately, the only way to downgrade in TurboTax Online is to Clear and Start Over.

https://ttlc.intuit.com/replies/3288495

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aaronfish4

Level 2

That's a horrible answer and makes me want to start over with a different provider if I have to start all over again. You pushed me into self-employed version then did not give anything better than the standard deductions.

AlexDeLarge

Level 2

@aaronfish4I am debating that right now. shocked when I saw an extra charge. Just doubled my bill. I will use someone else next year

JeanneLO

Level 14

You can downgrade the TurboTax version you are using by using our clear and start over feature in TurboTax Online as long has you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

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DAFFY155

Level 2

Turbo tax is trash for doing it like this. For sure last year I file

JamesG1

Level 15

You may be able to remove fees as well as downgrade to another version of TurboTax.

Review My Fees to find out what fee or fees that you are being charged.

Down the left side of TurboTax, click on Tax Tools.
Click on Tools.
Click on My Fees in the center of the screen.

Now you can see what you have been charged. This TurboTax Help will give you information how to remove a state tax return and/or charges that you do not want to pay.

To remove all fees and start over, you can click Tax Tools, then Clear and start over at the bottom left of the screen.

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sophmad1978

Level 2

I need to file Injured Spouse form with my taxes but I bought Turbotax Deluxe for 2019. How can I get the form which is needed to file with my taxes? Do I need to file by mail of can I attach the form to my efile return?