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Level 2

Question

Rejected

6 replies
54 views

My Federal keeps getting rejected. Why is this?

Level 2

There should be a rejection code and short explanation

Level 9

@Ledbetterlisa You should have received an email an email regarding the rejection. Be sure to check your spam/junk folder for this email. See this TurboTax FAQ for more information. If you need further assistance, contact customer support here.

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LedbetterlisaAuthor

Level 2

Thanks I have done those things and keep getting rejected because of the American opportunity credit. And I don't qualify for it.

Alumni - Intuit

Since you do not qualify for the AOTC Credit let's delete it and see if that clears the problem.

Here is how to delete the Form 1098-T

Here are the steps to delete Form 1098-T:

Open your return in TurboTax. (To do this, sign in to TurboTax, and select the Take me to my return button.)
In the left sidebar, select Tax Tools> Tools.
In the pop-up window Tool Center, choose Delete a form.
Select Delete next to Form 1098-T and follow the onscreen instructions.

Below is a link to assist with determine with your eligibility to claim the AOTC

IRS AOTC Credit Information

https://www.irs.gov/credits-deductions/individuals/education-credits-aotc-llc

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