Turbotax says I can't use the free file because I'm using the "Lifetime Learning Credit", but my account specifically says I am NOT receiving this credit.

[musicalrachel1]

How do I correct this?

[Hal_Al]

If you don't qualify for the Lifetime Learning Credit,  or want to eliminate it, you'll have to delete the forms that are related to education credits.

 If you see form 8863 and form 1098-T, delete them. Click here for instructions