Room and Board Entry for college Student

[chop6]

I am unable to enter room and board expenses for my college student to cover all of my distributions for the tax year.  I spent about thirty minutes on the phone with tech support and they were clueless about any issues as it appears there is by other posts.  I was then disconnected and I could not get get back through for assistance.    I have used turbo tax for over thirty years and honestly this is very surprising that a miss this big could happen.  If this isn't straightened out quickly i will give another platform a try.  Can you give any updates on if this problem is being addressed?

[anonymouse1]

What is the phone number for tech support?  I can't find it anywhere.  I have this question and also one about my pension.  This is the most trouble I've ever had with Turbotax and I've been using it for decades too.

[AmyC]

You state the 1099-Q covered room and board and is not taxable. Since the 1099-Q was not income, it should not be entered. Tuck the 1099-Q into your tax folder. IRS Publication 970, Tax Benefits for Education states that nontaxable distributions should not be entered.

@anonymouse1 See  What is the Turbo Tax phone number? and follow the steps for your situation.