Is the link between "College Student Information and Student information worksheet broken?

[MikeKillor56]

Thanks for your reply, but unfortunately it is still not working and my software is updated through today, 3/1/26.  I am assuming because I am using the Home & Business version of the software, not the Premium version?  All I know is I just updated the software, which I do every time I open it, and did what you suggested.  I deleted the People worksheet, re-entered the correct information yet the Student Education worksheet is still showing the wrong answers.  So obviously still not calculating the eligible Lifetime Learning credit.

[MarcosPass42]

I am sorry. Please , contact customer support. 

one more thing. restart your computer. 

Good luck

[MikeKillor56]

Thanks again, appreciate your comments and suggestions.  I have contacted customer support but unfortunately they were of no help.  As for a system restart, I do that every day.  It definitely is a program issue.

However, I did find a work around.  I transferred the 2024 return to the 2025 program again and saved under a different file name.  Then, instead of entering the data directly on each form as I usually do I used the step by step interview feature.  It took longer to complete the return but all the data transferred to the Student Info worksheet properly.  FINALLY!!

[MarcosPass42]

Good Job. but certainly frustrating to go over so many steps. Thankfully you are resourceful and found a solution. I agree that customer support is not always helpful. I wonder how TurboTax knows about glitches to fix, and if they are located Nation site.

Keep up your good Job